Manuel Cruz
Manuel Cruz at Pacific BMW

Manuel Cruz | Page 32

Service Advisor

Pacific BMW

800 S Brand Blvd
Glendale, CA 91204

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4.3
387 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

387 Reviews

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387 Reviews of Manuel Cruz

September 24, 2020

Dealership Rating
Employee Rating

Fantastic. Best service department I have ever taken my car to. They go above and beyond, not only with the service but in how kindly they treat you and go out of their way to make sure your taken care of. More

by BradCopeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez

September 17, 2020

Dealership Rating
Employee Rating

Manny was straight forward and easy to work with. The mechanic did an excellent job and answered all my questions. The repair took a bit longer then I expected, but I could not be happier with the outcom More

by LASZLO_SALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2020

Dealership Rating
Employee Rating

Manny was an excellent service advisor. He went above and beyond our expectations to meet our vehicle care needs. Professional staff and Service. Very clean environment also. More

by LIZWILINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2020

Dealership Rating
Employee Rating

Manny was very professional and helpful, however, one of his colleagues was not and Manny said that he would talk to him. I hope he did so. More

by GNSANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2020

Dealership Rating
Employee Rating

Excellent service from service advisor Manuel Cruz and technician Calvin Yun. They are the best in the business. I will always recommend them to my friends and family. More

by bjaeshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Yun, service technician.

September 09, 2020

Dealership Rating
Employee Rating

Great Service and sales experience! I purchased and serviced many BMW's from this dealership, I am very happy and I wont go any where else. All Service department employees are professional and friendl More

by carlogharibian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sevak Adamyan, Amie Gasabyan, Marco Fausto , Henry Burmayan, Robert Darebityan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez, Vanessa Sandoval

September 05, 2020

Dealership Rating
Employee Rating

Manny gives tye best service a customer could ask for. Im’ glad that they prepped up my car for smog test and Manny gave me a deal which I saved. More

by megdlc312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 03, 2020

Dealership Rating
Employee Rating

Manny was professional and efficient. Serviced my car is less than expected time and very responsive to my requests. Appreciate his great communication and will be back to him next time as well. More

by jennyyxlee
Recommend Dealer
Yes

September 02, 2020

Dealership Rating
Employee Rating

Very please with service provided, kept me informed of the process and the timeframe needed for the vehicle to be serviced and ready for pickup. More

by Sako
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

September 02, 2020

Dealership Rating
Employee Rating

Very pleased with the service. My car was done the same day. Everyone was very polite and professional. I felt very comfortable with how careful everyone was given the COVID situation. Everyone wore masks, More

by David T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amie Gasabyan, Marco Fausto , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez

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