Manuel Guerrero | Page 2

Best service as always. On my 3rd Chevy. Will keep on coming as a loyal customer. Thank you DePaula On my 3rd Chevy. Will keep on coming as a loyal customer. Thank you DePaula More

by Naz Verified Customer Verified Customer

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My car salesman made me feel very comfortable. He explained everything in plain English and made it very understandable.I feel he is there to take care of me , even after I leave. He explained everything in plain English and made it very understandable.I feel he is there to take care of me , even after I leave. More

by Drylock Verified Customer Verified Customer

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William Green was a pleasure to work with. Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales m Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales managers who worked behind the scenes, who made mistakes and Mr. Green had to answer for them. First it was “we forgot to add sales tax”. The sales tax was $1600. Yet the monthly increase on a 66 month loan went from $411 a month to $443 a month. Something didn’t add up. Made me extremely uneasy about the whole thing. Then finance tried to get me to agree on a 4.99% term without checking with SEFCU who was my choice for financing. I end up getting SEFCU’s lowest rate of 4.24%. Then there was an issue with only getting 1 key fob. Which I have to say didn’t surprise me. I’m sure if I went in to buy a $51k vehicle and not a $21k vehicle I would have been treated much different from the sales managers and finance. Fortunately William was a pleasure to work with and the deal was done. More

by dkjr56 Verified Customer Verified Customer

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Allison is the best! !! She will be forever part of our family. Everyone at DePaula is awesome! This is our second truck purchased just this year and we will be back. !! She will be forever part of our family. Everyone at DePaula is awesome! This is our second truck purchased just this year and we will be back. More

by mikebethb Verified Customer Verified Customer

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Allison went way above and beyond to get us into our suburban, could not have been a better buying experience. Thank you again- DePaula Chevy is the best! suburban, could not have been a better buying experience. Thank you again- DePaula Chevy is the best! More

by ddowney0 Verified Customer Verified Customer

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Sales people were great. But when I picked up my new car it was not ready. Had to wait another hour. Even when I got my car the items I paid for were not installed. That was But when I picked up my new car it was not ready. Had to wait another hour. Even when I got my car the items I paid for were not installed. That was scheduled for another day. When they picked it up to instal l the heated seats the right tail light was out. Service center did not fix. So I took it to a different service center. Waited 2 hours for them to tell me they had to order a part. When I checked the next week about the ordered part they never ordered it. In the meantime I drove around with no right blinker and no stop light. Eventually the part came and they installed it but not impressed with the service center. Otherwise. I do really like the car. More

by Suzanne Verified Customer Verified Customer

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My overall experience was a great one. Mark was personable and knowledgeable and Manny worked hard to get me the best rate possible. I was given a tour of the facility and they had a tech Mark was personable and knowledgeable and Manny worked hard to get me the best rate possible. I was given a tour of the facility and they had a tech guy help me set up Onstar and the My Cheverolet app, which was SO valuable. He also explained all of the tech features of the car. Sooo helpful!! I would recommend them to anyone shopping for a new or pre owned car. More

by cmcglynn Verified Customer Verified Customer

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After getting through a little confusion when we first arrived William Green took care of us and did a great job of explaining everything we needed to do to trade in old and buy our new truck he was very arrived William Green took care of us and did a great job of explaining everything we needed to do to trade in old and buy our new truck he was very professional and got us a great deal More

by Woz Verified Customer Verified Customer

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Everything was wonderful i couldn’t have been given better service, absolutely love my new truck. Allison and Depaula as a whole gained a new forever customer. Thank you again Allison, Randy, and Manny better service, absolutely love my new truck. Allison and Depaula as a whole gained a new forever customer. Thank you again Allison, Randy, and Manny!! More

by Jstamas6 Verified Customer Verified Customer

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You guys suck! I will never be back to your dealership because you don't care about your customers after the sale! I will never be back to your dealership because you don't care about your customers after the sale! More

by SPIKE580 Verified Customer Verified Customer

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