Manuel Santos
Manuel Santos at Volkswagen of Downtown Chicago
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Manuel Santos | Page 3

Sales Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Manuel Santos

June 09, 2023

Dealership Rating
Employee Rating

Happy that I was able to come in and buy the car I wanted! It’s been a few weeks now that I bought but I’m happy that manny has followed up and provided me the assistance when I brought in my car for More

by Martha.chicity
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 10, 2023

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Martha, and we look forward to working with you again.

June 06, 2023

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All I can say is that Manny and Matt were awesome! It is my first Cross Sport from Volkswagen of downtown but I was glad to work with them to make my experience worth the time. From start to finish th More

by Joshua-chi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Kutyna

Jun 07, 2023

Volkswagen of Downtown Chicago responded

Joshua, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Matt and Manny were here at Volkswagen of Downtown Chicago are glad to have you as a customer.

June 06, 2023

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Employee Rating

I was happy to work with Manny, Abel and Matt who made my exprince great. I bought my used car and they came thru on their promise to make the deal better. I am happy that Manny has kept in touch since my vi More

by jamilawatvw
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kutyna , Abel Barraza

Jun 07, 2023

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Manny, Abel, and Matt, and our team. We're glad to hear we delivered such a great experience!

May 31, 2023

Dealership Rating
Employee Rating

This is my 5th Volkswagen and glad I worked with Manuel. He was knowledgeable to the product that he was speaking about. I was more than happy from start to finish, and I would highly recommend him if you a More

by Samuel-B58
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Matt Kutyna

Jun 01, 2023

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 31, 2023

Dealership Rating
Employee Rating

I was looking and half I had Manny and Julian to work with. It’s not everyday that you buy a car but when you do you’d like to walk away having made the right purchase and I feel that that; Manny was att More

by Ms-Silvia67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Donnie Avramov, Julian Perez , Abel Barraza

May 31, 2023

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

May 30, 2023

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Employee Rating

Manny was super resourceful. I stopped in and test drove 3 CPO and I left with a new car after Manny showing me the pros of owning a new one. I’m happy that I was able to work wi More

by Angelica-75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Avramov, Matt Kutyna

May 30, 2023

Volkswagen of Downtown Chicago responded

Thank you so much, Angelica, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Manny and Matt and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 30, 2023

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Manny and Julian were amazing! ! They went above and beyond for me and were super patient and knowledgeable with what I was looking for. I highly recommend these two!! :) More

by Miguel_89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez

May 31, 2023

Volkswagen of Downtown Chicago responded

Thank you, Miguel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2023

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Manny was great at helping me from start to finish. He was able to guide me from selecting to financing. It really was a pleasure to work with him and Matt who got in and out in a good time. More

by Peter77
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Matt Kutyna

May 29, 2023

Volkswagen of Downtown Chicago responded

It's great to hear that Manny and the team were able to help you out, Peter. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

May 18, 2023

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I bought a car, the sales person (Emanuel)was very professional, kind and helpful. Thanks Emanuel! More

by regutzoo46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 13, 2023

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Employee Rating

Happy to have worked with some patience like Manny. He was able to help me get the Tiguan I wanted and made sure it had the options I was after. I’m happy with my car and glad that we made the deal wit More

by Will-stix92
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Matt Kutyna

May 14, 2023

Volkswagen of Downtown Chicago responded

It's fantastic to hear that Manny provided you with great customer service while assisting you with your new Volkswagen Tiguan purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

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