Marc Boomsma | Page 4

Everyone was great. Dealership is very beautiful and modern. Had to wait a bit after deal was finalized to sign financing papers which is only reason it’s they’re getti Dealership is very beautiful and modern. Had to wait a bit after deal was finalized to sign financing papers which is only reason it’s they’re getting 4 instead of 5 stars. More

by shock220v Verified Customer Verified Customer

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Terrible experience. After me sending a wire transfer for the stated balance several days before I picked up the car, they tried to raise the price by over $3,000 the da After me sending a wire transfer for the stated balance several days before I picked up the car, they tried to raise the price by over $3,000 the day I was scheduled to pick up the special ordered car. Bait and switch tactic. More

by cdixon.north Verified Customer Verified Customer

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Dealer was extremely easy to work with, they were very knowledgeable of the cars. Pricing was great knowledgeable of the cars. Pricing was great More

by moratner Verified Customer Verified Customer

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I have nothing to complain about other than it would have been nice to have a clean car inside upon delivery. have been nice to have a clean car inside upon delivery. More

by jzxie3 Verified Customer Verified Customer

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I have a very excellent experience with Orland Park BMW. I really appreciate how Sid helped me from the very beginning till I drove my new car. He is very friendly and professional. I really appreciate how Sid helped me from the very beginning till I drove my new car. He is very friendly and professional. More

by aalalji Verified Customer Verified Customer

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Service was great did not have to wait to take car out for drive car Wass right in front for drive car Wass right in front More

by KAYCVESPI Verified Customer Verified Customer

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A very good inventory and great customer service. It definitely felt welcoming and I'm enjoying my purchase. It definitely felt welcoming and I'm enjoying my purchase. More

by darryldbh3 Verified Customer Verified Customer

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I always receive and appreciate great service. That’s the reason I keep coming back for all my cars. That’s the reason I keep coming back for all my cars. More

by lfvilla118 Verified Customer Verified Customer

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This Dealer provided Great service. Very easy and quick, a very seamless way to lease my new BMW. Very easy and quick, a very seamless way to lease my new BMW. More

by CONNIE_DUQUE Verified Customer Verified Customer

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BMW of Orland Park will never get another order from me. I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 202 I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 2025 BMW X5 with air suspension. It was delivered to the dealership on October 31, 2024. The sales manager made a short term decision to sell my custom order to another customer. BMW of Orland Park does not reward customer loyalty at all. Sarim is a terrible communicator. BMWUSA sent me an email thanking for my new order on Nov 2. Sarim excuse was he was off the day the sold the car. He doesn't take care his customers. When I took delivery of my car, Sarim set an appoint for 11 AM. He had me sign a couple of documents. Then walked me order to service area and had me wait 3 hours to get into the finance office. At 12:45 he said I was next up. But, I didn't into the finance office until 1:45. Sarim agrreed I purchased a lot BMW products. I hope he enjoys cashing his last commission check from me. I will take my business one of the other 9 BMW centers in Chicago market. 2025 X5 - Purchased at Orland Park 2023 X7 - Purchased at Orland Park 2022 X5 - Purchased at Orland Park 2019 X5 - Purchased at Orland Park 2017 X5 2016 X5 2014 X5 2012 X5 2011 X5 More

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