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Marc Boomsma
Marc Boomsma at BMW of Orland Park

Marc Boomsma | Page 6

Service Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.5
57 Reviews
4.5

57 Reviews

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57 Reviews of Marc Boomsma

September 28, 2024

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Employee Rating

Great experience at dealership! Their level of service and courtesy was on excellent. Would recommend the ship to anyone looking for the ultimate BMW experience More

by bcenterice
Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush

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Sep 30, 2024

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that our team at BMW of Orland Park provided excellent service and courtesy. We appreciate your recommendation and hope to see you again soon!

September 20, 2024

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Marc Boomsma great at his job. He was extremely helpful in getting me back on the road in a short period of time. I would never hesitate to use BMW of Orland Park again. More

by Mike c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

BMW of Orland Park responded

Mike, we're delighted to hear that Marc provided such excellent service at BMW of Orland Park. Thanks for your kind words and support!

September 12, 2024

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The best to deal with, made the whole transaction as simple and smooth as I could ever have wanted! More

by FFRANKEL
Recommend Dealer
Yes
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Sep 12, 2024

BMW of Orland Park responded

All of us at BMW of Orland Park appreciate your great review, thank you!

August 09, 2024

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Their prices are 2-3 times higher than other BMW dealers. Their customer service is poor. They don’t communicate with customers. They don’t return phone calls. They are unprofessional and hard to work with. More

by vpgore2009
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Pool

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Aug 09, 2024

BMW of Orland Park responded

Thank you for your feedback. We’re very sorry to hear about your experience and the issues you encountered with our pricing, customer service, and communication. This is not the standard of service we aim to provide, and we apologize for any frustration this has caused. We take your comments seriously and would like to address these concerns directly. Please contact us at 708-460-4545 so we can discuss your experience in more detail and work towards a resolution. Your feedback is valuable in helping us improve our services. Thank you for bringing this to our attention. Best Wishes, BMW Of Orland Park

July 25, 2024

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Employee Rating

I will never purchase a vehicle from this dealership again . Very disorganized company and it takes all day to purchase a car . Purchasing my house was quicker. More

by nhdal45
Recommend Dealer
No

Other Employees Tagged: Alvin Crowder , Amir Abedrabo, Isaak Montes

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Jul 25, 2024

BMW of Orland Park responded

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience at our dealership. As our staff is in adjustment to new policies the car buying experience may take slightly longer than normal. We strive to provide a smooth and efficient process for all our customers, and it’s clear we fell short in your case. We understand how important your time is, and we apologize for any inconvenience you experienced. Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our services. Best Wishes, BMW Of Orland Park

July 02, 2024

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Sid over at BMW of Orland Park was terrific. Great follow up and communication throughout the process. Very responsiveness and helpful. Matt McCormack (BMW Genius) was extremely helpful as well. More

by THOMAS.BLAZE
Recommend Dealer
Yes

Other Employees Tagged: Sid Armoush, Matt McCormack

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Jul 02, 2024

BMW of Orland Park responded

Thomas, we're delighted to hear that Sid and Matt provided such excellent service at BMW of Orland Park. Thanks for sharing your positive experience!

June 19, 2024

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Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back More

by KUPIECJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Coster, Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

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Jun 21, 2024

BMW of Orland Park responded

We are thrilled to see your positive review! The BMW of Orland Park team looks forward to your next visit with us. Take care!

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