Marc Boomsma
Marc Boomsma at BMW of Orland Park

Marc Boomsma | Page 5

Service Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.5
58 Reviews
4.5

58 Reviews

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58 Reviews of Marc Boomsma

December 31, 2024

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Employee Rating

All of the sales-personnel were very professional and knowledgeable. They were patient and encouraged questions. All of my questions were answered in a timely matter. Even the facility itself was of grea More

by cinweather
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 01, 2025

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're delighted to hear that our team provided professional and knowledgeable service, and we're glad the facility met your expectations. We appreciate your feedback!

December 29, 2024

Dealership Rating
Employee Rating

Victoria Kendra was great, very knowledgeable about the vehicle I purchased. Her sales mgr. Answered all my questions. More

by MONEY45.TT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni

Dec 31, 2024

BMW of Orland Park responded

It's fantastic to hear that Victoria and her sales manager provided you with knowledgeable service at BMW of Orland Park. We appreciate your feedback and hope you're enjoying your new vehicle!

December 05, 2024

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Employee Rating

Service was good but slow. Bought a new car two weeks ago. Had a problem with the prior car. It was sold to me with an undisclosed mileage discrepancy, Worked with Ohara fo More

by RGOBCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, Mateen Sen

Dec 09, 2024

BMW of Orland Park responded

Thank you for sharing your experience. It's concerning to hear about the issues with both vehicles and the service delays you've encountered. We strive for efficient and transparent service, so I apologize if we fell short in this instance. If you'd like to discuss these matters further or need assistance, please feel free to reach out directly at your convenience. Thank you, Brian Coster - Service Manager - 708-460-4545

December 04, 2024

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I had a great experience and they took great care of me while I waited , thanks for great service. More

by RASHAWNJAMES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 05, 2024

BMW of Orland Park responded

Thanks so much for your feedback! We look forward to your next visit to BMW of Orland Park!

November 26, 2024

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Amazing experience from Huda Abed. She really made the experience easy to painless. Everything was as promised and very transparent. I would enthusiastically refer others to her and Or More

by Michael
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni , Mark Bugajski, Huda Abed

Nov 26, 2024

BMW of Orland Park responded

Michael, we're delighted to hear that Huda provided you with such a seamless experience at BMW of Orland Park. Thank you for your enthusiastic recommendation and support!

November 22, 2024

Dealership Rating
Employee Rating

I had a wonderful experience with BMW. Especially Colleen Wright. She made my experience with BMW very smooth. More

by mzparker770
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni , Sam Prendergast, Colleen Wright

Nov 22, 2024

BMW of Orland Park responded

We're delighted to hear that Colleen made your experience smooth at BMW of Orland Park! Thank you for sharing this positive feedback, and we hope you're enjoying your new ride.

November 22, 2024

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Employee Rating

Excellent experience overall. Gus Gertos was professional, knowledgeable, and very customer service orientated. I'm very excited about my new vehicle. thank you. More

by RKARNAVAS
Recommend Dealer
Yes

Other Employees Tagged: Matt McCormack , Mark Bugajski, Gus Gertos

Nov 22, 2024

BMW of Orland Park responded

Thank you for sharing your experience with us! We're delighted to hear that Gus provided excellent service at BMW of Orland Park. Enjoy your new vehicle, and we appreciate the support!

November 21, 2024

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Employee Rating

The best service always. Always fast and the best customer service Thank you always Rose More

by victoriarose24
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski

Nov 21, 2024

BMW of Orland Park responded

Victoria, thank you for leaving BMW of Orland Park a five-star review! We are thrilled that our team was fast and customer-focused.

November 06, 2024

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Employee Rating

attentive, cooperative, available, resolved the problem immediately. Dealt with all levels of this dealership, wonderful experience. More

by R.BOSACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni, James Hatchett , Gus Gertos

Nov 06, 2024

BMW of Orland Park responded

Thank you for sharing your positive feedback! It's wonderful to hear that you had a premier experience with our team at BMW of Orland Park.

October 10, 2024

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Employee Rating

i have had unbelievable service, Everyone was courteous and kind. excellent workmanship. I highly recommend this service center. More

by DRJOHNPANOZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

Oct 11, 2024

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park, Dr John! We're delighted to hear that our team provided courteous service and excellent workmanship. We appreciate your support and look forward to serving you in the future!

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