Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 13

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

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Dealership Experience

11 yrs, 6 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

November 02, 2021

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Employee Rating

Friendly, courteous, and efficient service is routine at Bay Ridge Subaru. They have kept my 2004 Forester running well since I purchased it. And have upgraded the waiting area considerably. More

by Mark from Brooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel, Annastacia

Nov 03, 2021

Bay Ridge Subaru responded

Hi, Mark from Brooklyn! Thank you for the 5-star rating. We're happy to hear that you've had consistently positive experiences with the dealership. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

November 02, 2021

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Great Service.. i waited for my vehicle, Staff was friendly. Service was Prompt and efficent. More

by GLODALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Bay Ridge Subaru responded

Hi, GLODALEY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 31, 2021

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Service accommodation is fast and efficient. We were greeted with warm smile and the customer lounge is cozy with a homey feeling for a sip of fresh brewed coffee More

by JBLEDESMA0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Bay Ridge Subaru responded

Hi, JBLEDESMA0831! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 31, 2021

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A well oiled in and out process. Very efficient, loaner made it painless. Usual list of needless problems. More

by caroleg47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Bay Ridge Subaru responded

Hi, caroleg47! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 29, 2021

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It took only a few minutes for the car to be accepted for service and the staff was very efficient and welcoming. I was given a very accurate estimate of how long it would take for a NYS inspection, an oil More

by JRAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Bay Ridge Subaru responded

Hi, JRAKIS, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

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Appointment was made,the staff was professional and welcoming. The service was efficient and made the visit enjoyable. The customer service was excellent. More

by ENTROPY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Bay Ridge Subaru responded

Hi, ENTROPY48! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

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Employee Rating

the people are lovely-they are always accommodating and attentive to customer concerns (even for customers who are not technology savy) More

by STEPHANIELABES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Oct 28, 2021

Bay Ridge Subaru responded

Hi, STEPHANIELABES! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

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Employee Rating

The people are lovely, they are very accommodating and really listen to the customer concerns More

by STEPHANIELABES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Oct 28, 2021

Bay Ridge Subaru responded

Hi, STEPHANIELABES! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

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As always my visit to bay ridge Subaru was outstanding, Marc from service was extremely pleasant and took care of my car. While Anthony helped me with ordering the 2022 wilderness. Anthony is not only a gr More

by B.EDGEWORTH88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Grippo, Patricia Schumacher , Sabina Triunfel

Oct 28, 2021

Bay Ridge Subaru responded

Hi, B.EDGEWORTH88! Thank you for the stellar rating. We're happy to hear that working with Marc and Anthony earned us your loyalty and trust. We look forward to working with you and your son again soon. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

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Employee Rating

The people at subaru are the greatest iwas in an out in no time. The service manager couldn't be any nicer. More

by JOSEPHCODISPOTI72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Andrea Gerace

Oct 27, 2021

Bay Ridge Subaru responded

Hi, JOSEPHCODISPOTI72! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

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