Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 12

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

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Dealership Experience

11 yrs, 6 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

November 09, 2021

Dealership Rating
Employee Rating

Ernest was my service rep and he had me in and out in the time he said it would take to complete the job. More

by VINNY1068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest

Nov 10, 2021

Bay Ridge Subaru responded

Hi, VINNY1068! Thank you for the 5-star review. We're happy to hear that working with Ernest led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

November 09, 2021

Dealership Rating
Employee Rating

Marc runs a tight shop, he is efficient and right on.........gives estimated price and time car will be ready,,, the shop is clean and more so the waiting room it is a pleasure to bring my outback More

by JFCLARK911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2021

Bay Ridge Subaru responded

Hi, JFCLARK911! Thank you for the 5-star rating. We're happy to hear that working with Marc elevated your experience with us. We look forward to working with you again soon. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

November 08, 2021

Dealership Rating
Employee Rating

Very happy with service provided. Bay Ridge Subaru makes it easy to have your car serviced with, punctual appointments, loaner car availability and addressing all service issues. Thank you Bay Ridge Subaru! More

by GKALLTHEWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annastcia

Nov 09, 2021

Bay Ridge Subaru responded

Hi, GKALLTHEWAY! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

November 08, 2021

Dealership Rating
Employee Rating

Marc should be promoted or given a substantial increase in pay. From intake to completion was excellent experience More

by PIRMIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Bay Ridge Subaru responded

Hi, PIRMIC1! Thank you for the stellar review. We're happy to hear that working with Marc elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

November 05, 2021

Dealership Rating
Employee Rating

Accurate diagnosis of problem- staff give explanation and suggestions every step with alternative. Waiting room comfortable More

by CEDIALYSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Bay Ridge Subaru responded

Thank you for the high rating, CEDIALYSIS! We're delighted to hear working with the team led to such a positive experience. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

November 04, 2021

Dealership Rating
Employee Rating

Always professional and personal. Great waiting room. Good coffee and very comfortable. Always find the pricing to be le More

by fmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sabina Triunfel

Nov 05, 2021

Bay Ridge Subaru responded

Hi, fmg! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2021

Dealership Rating
Employee Rating

The service was excellent and Marc made every effort to get the vehicle back to ASAP. Waiting time was minimal. More

by RWDADON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 04, 2021

Bay Ridge Subaru responded

Hi, thank you for your 5 star review on Marc. He is amazing and we are happy he was able to make your visit a good one. Please come visit us anytime, we are happy to help. Have a nice day. Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2021

Dealership Rating
Employee Rating

Great service as usual. Always with friendly smile, great attitude and always will to assist and answer any questions regarding your vehicle. Excellent team, keep up the good work team! More

by BluSubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher, Andrea Gerace , Sabina Triunfel

Nov 04, 2021

Bay Ridge Subaru responded

Hi, thank you for your 5 star rating. We are happy so many of our employees were able to make your service visit with us a good one. We are lucky to have an excellent team. Thank you for coming in and we look forward to seeing soon! Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2021

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Employee Rating

Fast, efficient, friendly and affordable service. It is what I have come to expect and what is always delivered. More

by ROSS_BRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Bay Ridge Subaru responded

Hi Ross, thank you for your kind words. Your comments motivate us! We always strive to provide top-notch customer service. Thank you for choosing Bay Ridge Subaru for your vehicle needs. Have a good day. Sincerely, Tom Ruggiero, Dealer Principal

November 02, 2021

Dealership Rating
Employee Rating

Great and efficient service. I have my Tribeca inspection and service year round at Bay Ridge Subaru. Easy to schedule appointment online or on phone. More

by ABLEONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Bay Ridge Subaru responded

Thank you for the high rating, ABLEONG! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

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