Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 15

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

October 20, 2021

Dealership Rating
Employee Rating

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by BRUCEDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Bay Ridge Subaru responded

Hi, BRUCEDV! Thank you for the 5-star review. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

Oct 21, 2021

BRUCEDV responded

Thank you To all the staff be well and safe

October 20, 2021

Dealership Rating
Employee Rating

They serviced my car quickly. Everyone was friendly. Waiting room was very comfortable. Waited 1 hour from start to finish, More

by EBANNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Oct 21, 2021

Bay Ridge Subaru responded

Hi, EBANNEY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 20, 2021

Dealership Rating
Employee Rating

Always a fine experience when I bring in my Outback for Always a fine experience when I bring in my Outback for service. This time a recall was done quickly with no delays. Marc is the man. More

by PMEMGMCM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 20, 2021

Bay Ridge Subaru responded

Hi, PMEMGMCM! Thank you for the 5-star review. We're happy to hear that working with Marc led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

Dealership Rating
Employee Rating

My visit was handled very professionally and it was completed even faster than originally estimated. Thank you! More

by RWEINGAST
Recommend Dealer
Yes
Oct 18, 2021

Bay Ridge Subaru responded

Hi, RWEINGAST! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

Dealership Rating
Employee Rating

Did not wait very long. Went there for 12,000 mile service. Thanks a lot More

by XFILECITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Bay Ridge Subaru responded

Hi, XFILECITY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

Dealership Rating
Employee Rating

I had a very busy schedule and the dealership fit me in the schedule and completed the work expeditiously! Thank you! More

by L.B.IPPOLITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Oct 15, 2021

Bay Ridge Subaru responded

Hi, L.B.IPPOLITO! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 14, 2021

Dealership Rating
Employee Rating

I always feel confident that what needs to be done is done and there is no unnecessary work or charges. The team is always friendly and honest and that means a lot to mean as a woman. More

by TEDALDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Oct 14, 2021

Bay Ridge Subaru responded

Hi, TEDALDI! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

Dealership Rating
Employee Rating

On the date of 10/12/21 at your Cropsey Ave service center, I was highly upset and disappointed with services rendered. I travel some time to keep my appointments, so it is baffling that an appointment More

by JAMIERENEEWEBB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Oct 22, 2021

Bay Ridge Subaru responded

JAMIERENEEWEBB, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

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Employee Rating

My first service and as a first time Subaru owner, I am very pleasantly surprised at the great service. More

by yosbg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Oct 14, 2021

Bay Ridge Subaru responded

Thank you for the stellar rating, yosbg1! We're delighted to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 12, 2021

Dealership Rating
Employee Rating

Excellent service as usual. Marc was helpful and friendly and the work was completed promptly. They are my 4th Subaru dealer and I have been thoroughly pleased with their service since 2003. They have upgrad More

by Mark from Brooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher

Oct 13, 2021

Bay Ridge Subaru responded

Hi, Mark from Brooklyn! Thank you for the stellar rating. We're happy to hear that working with Marc elevated your experience with us. Your loyalty and trust mean the world to us. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

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