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Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 16

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

October 12, 2021

Dealership Rating
Employee Rating

fast and courteous with a recall fuel pump replacement. did a multi-point safety check for free as well! More

by flemishsour
Recommend Dealer
Yes
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Oct 13, 2021

Bay Ridge Subaru responded

Hi. flemishsour! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 12, 2021

Dealership Rating
Employee Rating

Courteous, prompt and efficient. My first service with Bay Ridge Subaru and was in and out in just over one hour. Bright and clean waiting area with complimentary coffee and snacks. Thank you for a great More

by jlcapra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 12, 2021

Bay Ridge Subaru responded

Hi, jlcapra! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your loyalty and trust. We hope to work with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 09, 2021

Dealership Rating
Employee Rating

I will always go to Bay Ridge Subaru, the atmosphere there is so friendly, the waiting area is fabulous. More

by MAXFRAN5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

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Oct 11, 2021

Bay Ridge Subaru responded

Hi, MAXFRAN5050! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 09, 2021

Dealership Rating
Employee Rating

Firs time bringing our Subaru here, the team was professional, courteous and faster than I expected. I’ll gladly bring my car here for future servicing. More

by JAMESB
Recommend Dealer
Yes
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Oct 11, 2021

Bay Ridge Subaru responded

Hi, JAMESB! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

Dealership Rating
Employee Rating

Was told by other mechanics somewhere else i needed an expensive part replacement. BRS mechanics did their own analysis and found that the part was fine! Thanks for saving me hundreds of dollars. More

by ACARANGELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 11, 2021

Bay Ridge Subaru responded

Hi, ACARANGELO! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

Dealership Rating
Employee Rating

Marc was very helpful, organized and punctual on my most recent visit. I had a very good experience. More

by BILLJUDKINS78
Recommend Dealer
Yes
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Oct 11, 2021

Bay Ridge Subaru responded

Hi, BILLJUDKINS78! Thank you for the 5-star review. We're happy to hear that working with Marc elevated your experience with us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

Dealership Rating
Employee Rating

satisfied overall. Knowledgeable people. On time service. Fast service. I would recommend Bay Ridge Subaru More

by MOUSE888999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Malone

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Oct 08, 2021

Bay Ridge Subaru responded

Hi, MOUSE888999! Thank you for the stellar rating. We're delighted to hear that your positive experience earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 07, 2021

Dealership Rating
Employee Rating

Work certification, service attitude and attentiveness, I hope I can find such service again next time, thank you! More

by DAZHENCHEN1976
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Oct 08, 2021

Bay Ridge Subaru responded

Hi, DAZHENCHEN1976! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 06, 2021

Dealership Rating
Employee Rating

Excellent service rear brake pads and oil change and tires rotated. 2013 Legacy still drives perfect!! More

by STEPHENK556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

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Oct 07, 2021

Bay Ridge Subaru responded

Hi, STEPHENK556! Thank you for the 5-star review. We're happy to hear that we were able to assist with your 2103 Legacy's rear brake pads, tire rotation, and oil change! We hope to work with you again soon. Sincerely, Tom Ruggiero, Principal Dealer

October 06, 2021

Dealership Rating
Employee Rating

Marc is wonderful to deal with. It was done very smoothly. There were no games played. More

by SUZANNE1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 07, 2021

Bay Ridge Subaru responded

Hi, SUZANNE1031! Thank you for the 5-star review. We're happy to hear that working with Marc elevated your experience with us. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

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