Marc D'Ottavio | Page 22

The check process was easy, prompt and professional. Staff reviewed the purpose of the visit outlined service options available. In all, service was completed within the promised time. Staff reviewed the purpose of the visit outlined service options available. In all, service was completed within the promised time. More

by jimlebron2009 Verified Customer Verified Customer

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I arrived on time and the attendant took me in immediately...no waiting. The waiting room is a comfortable space and maintains social distancing. My vehicle was finished at the promised time and immediately...no waiting. The waiting room is a comfortable space and maintains social distancing. My vehicle was finished at the promised time and all service was done well. Great, courteous staff. More

by JOHN@AUTOEXEC.NET Verified Customer Verified Customer

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I was happy for the basic stuff I had done in had good experience great great great great great great great thank you so much experience great great great great great great great thank you so much More

by PARKER32568 Verified Customer Verified Customer

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Great place and most logical place to bring my Subaru. They know the car and take good care of it. Always a positive experience, comfortable place to wait and courteous and efficient service. They know the car and take good care of it. Always a positive experience, comfortable place to wait and courteous and efficient service. More

by J8bop Verified Customer Verified Customer

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Service department staff was largely non-communicative, and short when they communicated at all. Had to be quite assertive to get service rep to even attempt to diagnose a problem that was very clearly a h and short when they communicated at all. Had to be quite assertive to get service rep to even attempt to diagnose a problem that was very clearly a hardware issue. Service that was completed was of good quality and the techs were very helpful. Hoping it was a bad day and service will be more cordial moving forward. More

by M Verified Customer Verified Customer

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Excellent customer service. Everyone was polite. Service was expedient. To top it off, I work at th VA hospital close to the service center. Marc arranged for me to get a ride to and from work. This was mo was expedient. To top it off, I work at th VA hospital close to the service center. Marc arranged for me to get a ride to and from work. This was most convenient and extremely helpful. I highly recommend Bay Ridge Subaru. More

by HSJG Verified Customer Verified Customer

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Can't trust this place anymore - given a totally unreasonable estimate of damage after an accident that was reevaluated at a much lower price. Never again. unreasonable estimate of damage after an accident that was reevaluated at a much lower price. Never again. More

by LTOPPING Verified Customer Verified Customer

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Marc was excellent. He was professional and courteous. He kept up informed as to what was happening with our vehicle and listened to our input in making decisions. He kept up informed as to what was happening with our vehicle and listened to our input in making decisions. More

by AMPEREZ71 Verified Customer Verified Customer

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Everyone is very polite and nice. Never a problem with service. Waiting room is very pleasant and accommodating. It is also very clean. Didn't wait very long. service. Waiting room is very pleasant and accommodating. It is also very clean. Didn't wait very long. More

by SBM0086 Verified Customer Verified Customer

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Took too long but the work was fine! Did not get a problem solved. There is a problem of control when driving. They could not find anything wrong with the car. The truth is that I feel I am losing con problem solved. There is a problem of control when driving. They could not find anything wrong with the car. The truth is that I feel I am losing control of the car at speeds above 55. It seems the car slows down. More

by FLORIAB Verified Customer Verified Customer

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