Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 21

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

September 02, 2021

Dealership Rating
Employee Rating

Perfect service. Fast, thorough, inexpensive, helpful, transparent, and professional. I would recommend this place for anyone, for any job, large or small. Brooklyn is lucky to have such a great service p More

by ECABNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Bay Ridge Subaru responded

Thank you for the 5-star review, ECABNET! We're happy to hear that your positive experience earned us your recommendation. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 01, 2021

Dealership Rating
Employee Rating

Excellent service, they took my car in on short notice and repaired it quickly. Kudos to the service department for the quick level of service given. More

by FLXMART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Sep 02, 2021

Bay Ridge Subaru responded

Hi, FLXMART! Thank you for the stellar review. We're happy to hear that we were able to help with the services needed on your car. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 01, 2021

Dealership Rating
Employee Rating

Great customer service. Ernie the service department representative was professional, friendly and courteous. The waiting area was comfortable and clean and they offer complimentary snacks and coffee. More

by Josie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel, Ernie

Sep 02, 2021

Bay Ridge Subaru responded

Thank you for the 5-star review, Josie! We're happy to hear that working with Ernie elevated your experience with us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 01, 2021

Dealership Rating
Employee Rating

Always a pleasant experience when I have to bring in my car for service. Salespeople keep you up to date, bathrooms are clean, waiting area clean and always water, coffee and snacks available. thank you! More

by GMAR55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Bay Ridge Subaru responded

Hi, GMAR55! Thank you for the stellar review. We're happy to hear that you've had consistently positive experience with us. We hope you have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 01, 2021

Dealership Rating
Employee Rating

I brought my car in for a tire that had a slow leak. They took me in immediately and were extremely courteous. They gave me an estimate of how long it would take and they were right on the money when I went More

by sharongardell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 02, 2021

Bay Ridge Subaru responded

Thank you for the 5-star review, sharongardell! We're happy to hear that you left the dealership satisfied with our services and that we were able to help with your tire's slow leak. Take care and see you soon! Sincerely, Tom Ruggiero, Principal Dealer

September 01, 2021

Dealership Rating
Employee Rating

I needed a new batter in key fob and another key fob repaired. All done and done well and well priced. Great snacks kept me happy while I waited😊😊😊 More

by L.B.IPPOLITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Michael Chiusano, Roy Malinov, Patricia Schumacher, Andrea Gerace , Cornelius Middleton, Sabina Triunfel

Sep 02, 2021

Bay Ridge Subaru responded

Thank you for the 5-star review, L.B.IPPOLITO! We're happy to hear that you left the dealership satisfied with our services. We hope you have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 01, 2021

Dealership Rating
Employee Rating

Excellent dealership and excellent service. This is my third Subaru Forester in the row with the same dealership. Staying with them already for 15 years and I am very happy with the cars and their service More

by GKUVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Sep 01, 2021

Bay Ridge Subaru responded

Hi, GKUVICH! Thank you for the 5-star review, and congratulations on your 3rd Subaru Forester with us. Your loyalty and trust for 15 years mean the world to us. Please let us know if there's anything else we can help you with. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

August 29, 2021

Dealership Rating
Employee Rating

Good everything!ok I’m happy for this service thanks! Thanks for the service! Thanks thanks thanks thanks thanks thanks thanks so much for serving More

by BREZNY996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Aug 30, 2021

Bay Ridge Subaru responded

Thank you for the high rating, BREZNY996! We're happy to hear that you left the dealership satisfied with out services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

August 26, 2021

Dealership Rating
Employee Rating

I made my appointment online, which was very easy to do, and when I pulled into the service area at the appointed time, my car was taken in with no waiting. Waiting area was very clean, comfortable. Staff w More

by SWC6JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Bay Ridge Subaru responded

Thank you for the 5-star review, SWC6JD! We're happy to hear that we were able to assist with your state inspection. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

August 25, 2021

Dealership Rating
Employee Rating

Provided same day emergency service, I had to replace a tire and also completed other maintenance for my vehicle, thank you for your service and support. More

by YURYNIJNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Aug 26, 2021

Bay Ridge Subaru responded

Thank you for the high rating, YURYNIJNIK! We're happy to hear that we were able to help with your tire and maintenance. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

...
21
...