Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 35

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

May 07, 2021

Dealership Rating
Employee Rating

Like always the service experience was excellent. Mark in service does a wonderful job taking care of things. I will recommend the dealer to friends and family. More

by JOELHORWITZ12
Customer Service
Recommend Dealer
Yes
May 10, 2021

Bay Ridge Subaru responded

Thank you for recommending us, JOELHORWITZ12. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

Dealership Rating
Employee Rating

The service is always the best, your service manager Andrew is always out to help you and also Marc, they both are very fine people. I would always recommend Bay Ridge Subaru. Thank you More

by SHININGSTAR6955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew

May 06, 2021

Bay Ridge Subaru responded

Thank you for the 5 star review as well as the recommendation, we truly appreciate it! Andrew and Marc are both great parts of our team here, and we're glad to know that they always make your visit here a great experience. Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 06, 2021

Dealership Rating
Employee Rating

The service went well. I like to know exactly what my car needs. I did enjoy the customer service very much! I will be coming back for services to this dealer. More

by christine.acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Bay Ridge Subaru responded

Hi Christine, thank you for taking the time to leave us a review. Customer satisfaction is our top priority, so we're glad to hear that you experienced great customer service during your visit! Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Dealership Rating
Employee Rating

I would never take my Subaru anywhere but Bay Ridge Subaru. Completely professional, better than competent, courteous, reasonably priced -- the service department is tops! One quibble, and I noticed it More

by MINAKSBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Kayla Rodriguez

May 05, 2021

Bay Ridge Subaru responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Dealership Rating
Employee Rating

Marc was amazingly helpful, very professional and courteous from beginning to finish. I wish there were more people in customer service like him. Thank you for a job well done. More

by Thomas R Annunziata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Bay Ridge Subaru responded

Thomas R Annunziata, thank you for sharing your five-star experience with our team! We are happy to assist you. We appreciate your feedback, and we hope to serve you again for your future vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Dealership Rating
Employee Rating

Bay Ridge Subaru is a wonderful experience. Fast, friendly and thorough service while you wait in a beautifully renovated room with Starbucks coffee!! I will certainly be back for all my Subaru maint More

by MSECCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Bay Ridge Subaru responded

We are glad to hear that you enjoyed your visit. Thank you for stopping by. We are always here to help. Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

Dealership Rating
Employee Rating

The Bay Ridge Service center continues to impress. They improve each time I visit. Friendly and professional. They give honest recommendations on what should be done and what needs to be done. No pressure. More

by GMDSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Bay Ridge Subaru responded

Thank you for the five stars, GMDSALES! Sincerely, Tom Ruggiero, Dealer Principal

April 30, 2021

Dealership Rating
Employee Rating

Great service.Professional,friendly and patient.Really love this dealership,buying my second car here already and keep recommending it to friends and coworkers. Thank you More

by A.KHUDYAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Grippo, Roy Malinov

May 03, 2021

Bay Ridge Subaru responded

We appreciate the five-star rating and recommendation! Please don't hesitate to call us if you need anything else. We hope to see you again! Sincerely, Tom Ruggiero, Dealer Principal

April 30, 2021

Dealership Rating
Employee Rating

Every person I had dealing with was terrific .Clean office, great service , professional people. The work is done on schedule. Costumer can enjoy coffee while waiting for the car. Thank you very muc More

by BORIS48M1D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Bay Ridge Subaru responded

We're happy to hear that you had a wonderful experience with us. We greatly appreciate your kind words and positive rating! Please let us know if you have any questions or concerns. We hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

April 30, 2021

Dealership Rating
Employee Rating

What great service! This was my first time there and I'll definitely be back for all my Subaru needs! Thank you for your swift help. More

by sh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Apr 30, 2021

Bay Ridge Subaru responded

Sh7, thank you for the 5 star review. We are very glad that you chose us for your service needs and look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

...
35
...