Marc D'Ottavio | Page 37

The Service Center was very professionally and efficiently operated. Every person with whom I had contact was courteous and knowledgeable. The waiting area was pleasant and comfortable. Easily efficiently operated. Every person with whom I had contact was courteous and knowledgeable. The waiting area was pleasant and comfortable. Easily the best experience I have ever had in a dealership service center in the 49 years since I bought my first automobile. More

by VVPNYC Verified Customer Verified Customer

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It's always a pleasure dealing with Bay Ridge Subaru. It's easy to make an appointment and Subaru is right on top of things, letting me know when there's a recall or it's time to perform service. I've be It's easy to make an appointment and Subaru is right on top of things, letting me know when there's a recall or it's time to perform service. I've been dealing with the same people for years and they all are courteous, friendly, consistent and respectful. Any problems are always taken care of promptly. Their newly renovated facility is a pleasant place to spend time. They remember me (even though I'm not there frequently) and make me feel appreciated and special. More

by JUDITH.NADEL Verified Customer Verified Customer

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Kayla is amazing. The techs know exactly what to do. A easy and friendly staff. Covid-19 precautions are in place. It was a good experience here. no complaints at all. easy and friendly staff. Covid-19 precautions are in place. It was a good experience here. no complaints at all. More

by info84 Verified Customer Verified Customer

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I'm a returning second time lease customer. I have had Mercedes, BMWs, Toyotas, Chryslers etc, etc and NONE of them come close to the great customer service this Subaru dealership has. This time around I Mercedes, BMWs, Toyotas, Chryslers etc, etc and NONE of them come close to the great customer service this Subaru dealership has. This time around I shopped many other brands of similar vehicles and none gave me the bang for my busk for safety and comfort included in my Outback. The staff is well versed and trained. It's not just the vehicles , its the culture that one feels comes from top to bottom at Bay Ridge Subaru. Please keep it up! BIG shoutout to Cornelius, its truly a pleasure doing business with you. ThaNBK YOU. More

by KENKLEEN Verified Customer Verified Customer

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Service was timely and well managed. Was just a routine oil change etc. They even had coffee available and the bathrooms were clean. It was a good experience. oil change etc. They even had coffee available and the bathrooms were clean. It was a good experience. More

by TCOTTONE6023 Verified Customer Verified Customer

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car taken in for service right-away. friendly staff. clean, bright waiting area/seats in waiting area well spaced out for saftey/covid purposes x clean, bright waiting area/seats in waiting area well spaced out for saftey/covid purposes x More

by MAILHAND158 Verified Customer Verified Customer

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Marc and all of the others were friendly, prompt and competent. I always feel comfortable bringing my car for service. I can expect competence and thoroughness. competent. I always feel comfortable bringing my car for service. I can expect competence and thoroughness. More

by SKNOBLAUCH.PHD Verified Customer Verified Customer

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Friendly service, good online reservation system. Very clean and convenient. Been using them for years, and intend to continue to do so for service and sales. clean and convenient. Been using them for years, and intend to continue to do so for service and sales. More

by BC Verified Customer Verified Customer

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It was a pleasure working with Chris Malone. Very knowledgeable and friendly. No pressure into buying. Listen to my concerns and what I was looking to buy. Also kept on my price range knowledgeable and friendly. No pressure into buying. Listen to my concerns and what I was looking to buy. Also kept on my price range More

by RN3NY Verified Customer Verified Customer

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The service was excellent and the people very helpful. In addition, the waiting room was comfortable and well set up. This is an excellent dealership. In addition, the waiting room was comfortable and well set up. This is an excellent dealership. More

by RACKAL Verified Customer Verified Customer

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