Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Marc D'Ottavio

Overview Reviews (919)

View All Employees

< View All Employees

Marc D'Ottavio

Marc D'Ottavio | Page 4

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

not yet
rated

919 Reviews

Write a Review

Employees need five ratings within 24 months before we can calculate an average rating.

Overview Reviews (919)

Dealership Experience

11 yrs, 6 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English

919 Reviews of Marc D'Ottavio

Write a Review

February 05, 2022

Dealership Rating

Employee Rating

Excellent service and excellent communication. We trust Bay Ridge Subaru completely. We would recommend to all. Bay Ridge Subaru completely. We would recommend to all. More

by Lori.chajet

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Report | Print

Feb 07, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Lori and the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

February 04, 2022

Dealership Rating

Employee Rating

Marc D'Ottavio went the extra yard for me and went ahead and replaced both hydraulic lift arms on my Forrester's back hatch door, even though only one was broken. I've always had a good experience with Marc and replaced both hydraulic lift arms on my Forrester's back hatch door, even though only one was broken. I've always had a good experience with Marc and the rest of the staff at Bay Ridge Subaru. More

by judkins

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Feb 07, 2022 -

Bay Ridge Subaru responded

We are delighted to read your great review of Marc and the team! Thank you for choosing Bay Ridge Subaru and for stopping by to share this feedback. We look forward to seeing you next time!

February 04, 2022

Dealership Rating

Employee Rating

I love this place! Bay Ridge Subaru is the best dealer by far! The service department is extremely friendly and respectful. far! The service department is extremely friendly and respectful. More

by QUIGMISTER13

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Ruggiero, Michael Chiusano, Andrea Gerace , David Rong

Report | Print

Feb 04, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

February 03, 2022

Dealership Rating

Employee Rating

Professional and friendly service. Waiting lounge is always very comfortable. Everyone works there project a sense of caring for the customer and obvious they like working there. always very comfortable. Everyone works there project a sense of caring for the customer and obvious they like working there. More

by EDISONWONG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andrea

Report | Print

Feb 03, 2022 -

Bay Ridge Subaru responded

Feedback like yours lets us know we're making all the right moves. Thanks so much for the kudos and we look forward to having you at Bay Ridge Subaru again next time!

February 03, 2022

Dealership Rating

Employee Rating

Service was excellent, fast and complete. Very professional, the answered my questions and we spoke about wear and tear on the car. professional, the answered my questions and we spoke about wear and tear on the car. More

by PAR470

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Report | Print

Feb 03, 2022 -

Bay Ridge Subaru responded

February 02, 2022

Dealership Rating

Employee Rating

issue post recall, no help via phone from service agent and service manager, had to do research on my own, something they could at least tried to do and service manager, had to do research on my own, something they could at least tried to do More

by LEONIDFROG

Verified Customer

Quality Of Work

Recommend Dealer

Report | Print

Feb 16, 2022 -

Bay Ridge Subaru responded

I apologize for any issues you have experienced getting in contact with my team. We want the most for our guests, and it is never our intention to inconvenience them. I would appreciate the chance to speak with you to see what more I can do to assist you. If you are willing to discuss this further, please feel free to give me a call. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

February 01, 2022

Dealership Rating

Employee Rating

Always a great experience at bay ridge Subaru. Professional as always. The whole team there treats everyone with respect. Highly recommend this dealership Professional as always. The whole team there treats everyone with respect. Highly recommend this dealership More

by Nbenn86

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Ruggiero, Michael Chiusano, Anthony Grippo, Roy Malinov, Patricia Schumacher, Andrea Gerace , Sabina Triunfel, Mark Wildman

Report | Print

Feb 02, 2022 -

Bay Ridge Subaru responded

Thanks for trusting Bay Ridge Subaru to always get the job done. Your support means a lot and we look forward to seeing you again down the road!

January 31, 2022

Dealership Rating

Employee Rating

Awesome service. The team is quick and efficient and doesn’t try to pressure you to get things done that you don’t need. doesn’t try to pressure you to get things done that you don’t need. More

by NICK.ZOLNIEROWSKI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Report | Print

Jan 31, 2022 -

Bay Ridge Subaru responded

Quick, efficient, and pressure-free is how we strive to be! Thank you for the excellent review, Nick! - the Bay Ridge Subaru team

January 29, 2022

Dealership Rating

Employee Rating

I bring my car here for all its service needs. I like the friendly personal service. And I am Happy with the service my car received. the friendly personal service. And I am Happy with the service my car received. More

by TAZDEVIL26

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jan 31, 2022 -

Bay Ridge Subaru responded

Thank you so much for this great review! We're pleased that our team took excellent care of your vehicle. We appreciate your kind words about us here at Bay Ridge Subaru!

January 28, 2022

Dealership Rating

Employee Rating

Friendly staff, Clean and comfortable waiting room. They keep you well informed along the way. Most of all Trustworthy keep you well informed along the way. Most of all Trustworthy More

by RJB37

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Report | Print

Jan 31, 2022 -

Bay Ridge Subaru responded

This feedback means a lot to us! Thank you for choosing Bay Ridge Subaru and for stopping by to share your experience with our team. Drive safely until we see you next time!