Very sweet people, fast service, and GOOD
COFFEE!!!!!!!!!!all workers were kind from the first moment of driving in and keeping me informed with personalised service
COFFEE!!!!!!!!!!all workers were kind from the first moment of driving in and keeping me informed with personalised service
More
by splitb
Verified Customer
Verified Customer
Jan 28, 2022 -
Bay Ridge Subaru responded
Your five-star review brightened our day! Thank you for your kind words about the Bay Ridge Subaru team. It was our pleasure to provide you with great coffee and five-star service. Until next time!
Had earliest appointment they offer - 7:30am - yet many
cars were on line ahead of me to get in. What's the point in having the 1st appointment, then!! Ended up waiting 3 hours for just an inspection and
cars were on line ahead of me to get in. What's the point in having the 1st appointment, then!! Ended up waiting 3 hours for just an inspection and oil change. Staff very pleasant and nice waiting room.
More
by auntfrookie
Verified Customer
Verified Customer
Other Employees Tagged:
don't know name of
Jan 28, 2022 -
Bay Ridge Subaru responded
This is never the experience we want for our guests, and I'm sorry to hear that your appointment lasted longer than expected. We understand the value of responsive, and personalized care, and your frustration is understandable. I will certainly look into what could have caused this delay so we can avoid a situation like this in the future. I also look forward to another chance to impress you down the road, and if there is anything else I can do for you, please give me a call directly. Thank you,
Andrea Gerace - Service Manager - (718) 232-1900
Service was very good rest area clean and
comfortable.service people were helpful thank you
comfortable.service people were helpful thank you
More
by ABRAMO1530
Verified Customer
Verified Customer
Jan 28, 2022 -
Bay Ridge Subaru responded
Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!
friendly,fast,The sales team is not good enough, the
maintenance team is very friendly,
maintenance team is very friendly,
More
by epyxzy
Verified Customer
Verified Customer
Jan 28, 2022 -
Bay Ridge Subaru responded
Thank you for reaching out. We are always looking for ways to improve, so if you would like to share further details about your experience with our sales team, I would be glad to take your call. Please don't hesitate to get in touch. Mike Chiusano - General Sales Manager - 718-234-7960
I arrived by 7:15am and was directed inside by Mark.
Though I was told to expect to be completed by 9:30am, I was ready to leave by 8:35am!!! The waiting room was comfortable and inviting. It was a plea
Though I was told to expect to be completed by 9:30am, I was ready to leave by 8:35am!!! The waiting room was comfortable and inviting. It was a pleasure working with Mark!!!
More
by whalems1009
Verified Customer
Verified Customer
Jan 28, 2022 -
Bay Ridge Subaru responded
Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Mark and the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!
The workers at Bay Ridge Subaru are caring and service my
Subaru vehicle with straight forward time frames. They are trust worthy and perform thorough point inspections to make sure all is well. Marc, Anas
Subaru vehicle with straight forward time frames. They are trust worthy and perform thorough point inspections to make sure all is well. Marc, Anastasia, Ernie all make you feel comfortable and keep you up to date with car status during service. Billy and Victor are happy to service my car in a responsible and caring way. Seeing many of the same faces makes me feel comfortable
More
by guycampolo
Verified Customer
Verified Customer
Jan 27, 2022 -
Bay Ridge Subaru responded
Thanks for this amazing review! We're thrilled to have your trust in our team to take care of your Subaru. Thank you for giving Marc, Anastasia, and Ernie a special shoutout. We are grateful for your confidence in us, and we appreciate this awesome feedback!
The service center was extremely organized. They told me
two hours for my service and it was done in one hour. Everyone was courteous and helpful.
two hours for my service and it was done in one hour. Everyone was courteous and helpful.
More
by ckjmark
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica
Jan 27, 2022 -
Bay Ridge Subaru responded
Thank you for the great review! We are thrilled to hear that you had such an efficient service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!
I changed few pants, they told me every steps, made sure
I understand for fixing. Quick work, nice service, thank you guys so much.
I understand for fixing. Quick work, nice service, thank you guys so much.
More
by MINGMING LIANG
Verified Customer
Verified Customer
Jan 27, 2022 -
Bay Ridge Subaru responded
Thank you for the great review! We are thrilled to hear that the Bay Ridge Subaru team earned your five stars. Drive safely, and we hope to see you back again down the road!
It is always a pleasure to interact with the Bay Ridge
subaru crew. Especially Marc Ottavio. He is professional, friendly, knowledgeable.
subaru crew. Especially Marc Ottavio. He is professional, friendly, knowledgeable.
More
by Bklynsu
Verified Customer
Verified Customer
Jan 27, 2022 -
Bay Ridge Subaru responded
Thank you for sharing your great review of Marc and the team! We are happy to hear that you were so well taken care of and we hope to welcome you back to Bay Ridge Subaru again down the road.
Good facility clean and I liked because was not crowded
the service was fast I will comeback again.
the service was fast I will comeback again.
More
by AZINEDARI80
Jan 27, 2022 -
Bay Ridge Subaru responded
We are delighted to have earned your continued business and your great review! Thank you for choosing Bay Ridge Subaru and for stopping by to share your experience. Safe travels until we see you next!