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Marc D'Ottavio
919 Reviews
A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
36 yrs, 5 mos
Languages Spoken
English
919 Reviews of Marc D'Ottavio
December 08, 2019
Flat tire and recall These guys were quick and very friendly. Even though I didn't have an appointment, they were able to get me in and help me quickly while kept me updat These guys were quick and very friendly. Even though I didn't have an appointment, they were able to get me in and help me quickly while kept me updated. Thanks More
by ramihammour
Verified CustomerOther Employees Tagged: My apology I don't remember the name of lady who I payed to. She was great too
December 06, 2019
Airbag recall Mark was very helpful. However when I first called for the recall a year ago, I was put on a waiting list but never heard back. Then I called recent Mark was very helpful. However when I first called for the recall a year ago, I was put on a waiting list but never heard back. Then I called recently and wS able to get an appointment More
by stephengiro
November 29, 2019
Always great The staff, and Marc in particular, always checks while I'm waiting and gives me details and options before the work is done. There are no surprises The staff, and Marc in particular, always checks while I'm waiting and gives me details and options before the work is done. There are no surprises More
by JACKFRO
November 28, 2019
Excellent service This Subaru dealership has excellent service and great personnel. This is already my 3rd Subaru Forester in the row that I purchased and serviced in t This Subaru dealership has excellent service and great personnel. This is already my 3rd Subaru Forester in the row that I purchased and serviced in this dealership since 2005. Thanks, guys. More
by GKUVICH
Other Employees Tagged: Michael Chiusano, Anthony Grippo, Andre Arzuza, Chris Malone, Patricia Schumacher , Peter Marconi, Pamela Morgan, Michael Otero, Joseph Teti
November 26, 2019
NYS inspection and Recall My car was taken in right away, at the scheduled appointment time. I was told it would take 2 hours and the car was done in exactly 2 hours! Easy serv My car was taken in right away, at the scheduled appointment time. I was told it would take 2 hours and the car was done in exactly 2 hours! Easy service and the renovated customer service area was a pleasure to wait in. More
by TUTHFAIRY32
Other Employees Tagged: Patricia Schumacher , Alvaro
November 22, 2019
My recall was fixed, same day I had two recalls on my Subaru and they were fixed the same day. I had morning drop-off and an afternoon pick-up; perfect timing, and friendly servic I had two recalls on my Subaru and they were fixed the same day. I had morning drop-off and an afternoon pick-up; perfect timing, and friendly service, thanks! More
by sharp100
Other Employees Tagged: Alicia Sena
November 20, 2019
Warranty service I went for a warranty wiper blade replacement and he tried to immediately charge me for the service. This service was clearly listed as warranty for I went for a warranty wiper blade replacement and he tried to immediately charge me for the service. This service was clearly listed as warranty for 3 years. He never even confirmed if my vehicle was still in warranty before trying to charge me. More
by MUINSTEVE
November 18, 2019
Very attentive You quickly scheduled us for check engine & ABS warning lights. The work was done thoroughly and under warranty. You kept in touch with us through the You quickly scheduled us for check engine & ABS warning lights. The work was done thoroughly and under warranty. You kept in touch with us through the entire job. New waiting area is great too. More
by COHENHA
November 18, 2019
The staff was attentive and took care of the problem right Overall, the staff was attentive and answered my questions when i arrived. I told the assistant what I needed done on my car and they quickly moved to Overall, the staff was attentive and answered my questions when i arrived. I told the assistant what I needed done on my car and they quickly moved to get my car serviced. More
by HGUZMAN108
November 18, 2019
Brake Replacement I was taken in immediately and received my car back within 3 hours. An amazing dealership. Not only do they sell an amazing product but provide an out I was taken in immediately and received my car back within 3 hours. An amazing dealership. Not only do they sell an amazing product but provide an outstanding service experience. More
by MARCHENDRICKS314
