Marc Seigel | Page 12

Satisfied customer! I brought my Jeep into East Hills because I was rear-ended and needed work done. From the start, even before I brought my car in since I was waiting o I brought my Jeep into East Hills because I was rear-ended and needed work done. From the start, even before I brought my car in since I was waiting on the insurance adjustors, Marc was very friendly and I felt comfortable bringing my car in. I would call with questions, and Marc answered each question in a timely manner, even if he had to call someone else to find out. I have also had a positive experience with Kevin every time I’ve brought my car in. Keep up the good work East Hills! More

Report | Print

Service. Marc Siegel is one of the best service manager you can get. Always ask for him. He is the best. Explains everything about the job that needs to be don Marc Siegel is one of the best service manager you can get. Always ask for him. He is the best. Explains everything about the job that needs to be done. Does not push you into anything. Explains everything patiently. More

Report | Print

Car service Marc was friendly and helpful. He throughly explains the different services available and provided recommendations. Service was relatively quick. I ap Marc was friendly and helpful. He throughly explains the different services available and provided recommendations. Service was relatively quick. I appreciated the notifications of when my car was ready. More

Report | Print

Michael Casey is Superb ! Michael Casey is an outstanding Service Tech for EHJCD SRT. Always the master of any service issue, Michael Casey continually delivers superb service Michael Casey is an outstanding Service Tech for EHJCD SRT. Always the master of any service issue, Michael Casey continually delivers superb service & maintenance to the customer's vehicle. I'm grateful for his insight and experience to ensure that my Grand Cherokee is operating at the safest level possible. More

Report | Print

Excellent Service Marc was professional, courteous, helpful, and honest with reviewing service options on my vehicle. Great JOB ! Would definitely return and recommend Marc was professional, courteous, helpful, and honest with reviewing service options on my vehicle. Great JOB ! Would definitely return and recommend. Service dept. has always been flexible. More

Report | Print

Continued outstanding service I bring my Jeep East Hills dealership for routine service and if I have an issue I’d like checked out. Each time I go to the dealer, I receive very go I bring my Jeep East Hills dealership for routine service and if I have an issue I’d like checked out. Each time I go to the dealer, I receive very good service. Above and beyond good service, Marc Siegel rises to consistently outstanding customer service. He not only asks about concerns I may have on my Jeep, he also explains what the technicians will look at, and he’ll contact me on status and any questions I may have. Marc is an excellent communicator, keeping in solid contact with me as my service progresses. I hope Marc is recognized by the dealership for his outstanding customer service. He helps costumers to want to return to East Hills, for servicing, and for new car purchase, by his manner, openness and efficient communications. More

Report | Print

Good dealer Even though I didn't buy the vehicle from this dealer, they are very helpful & friendly. I will highly recommend this dealer to my friends . Even though I didn't buy the vehicle from this dealer, they are very helpful & friendly. I will highly recommend this dealer to my friends . More

Report | Print

A great experiance I had changed my battery for my 200 Dodge Dakota just prior to my annual inspection and discovered that my computer required resetting and I had no id I had changed my battery for my 200 Dodge Dakota just prior to my annual inspection and discovered that my computer required resetting and I had no idea how to implement that. I had heard that I should drive the vehicle around at varying speeds so that it could relearn my driving habits but it proved ineffective. I called Marc Siegel and he advised me that they may be able to reset the computer. I brought the vehicle in and Marc immediately took it into service and had work started. My computer proved obstinate but the technician was able to perform some tricks to make the computer operational. Marc pushed the process and made sure that not only would the computer functioned properly but arranged for inspection as well so that I left with a sticker. He communicated with me throughout the process. More

Report | Print

Amazing and convenient experience Marc made my experience nice and quick. Best service experience in New York. I highly recommend going to Marc for any assistance He was great. Marc made my experience nice and quick. Best service experience in New York. I highly recommend going to Marc for any assistance He was great. More

Report | Print

Excellent Marc was very helpful and expedited my service call. They even offered me a free hamburger from the outside employee BBQ while we waited! Would defin Marc was very helpful and expedited my service call. They even offered me a free hamburger from the outside employee BBQ while we waited! Would definitely return! More

Report | Print