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Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
190 Reviews
4.7

190 Reviews

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190 Reviews of Marcell Saavedra

November 10, 2025

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Employee Rating

It was a great experience, everything went as smooth as possible. Still waiting on a call for CV axle replacement More

by JOSEMANUELROMERO008
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Nov 13, 2025

Nissan of Torrance responded

Hello Jose, thank you for your positive feedback! We are happy to hear that your experience with us went smoothly. Our team is currently working on getting in touch with you regarding the CV axle replacement. Your satisfaction is our top priority. Thank you for choosing us! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 06, 2025

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The remodel is a nice refresh. Prompt response to my non-appointment visit. Keep it up y’all! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Nissan of Torrance responded

Hi Victor! Thank you so much for your kind words and support! We pride ourselves on prompt and attentive customer service, and we're thrilled that you noticed during your non-appointment visit. We look forward to continue exceeding your expectations in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 05, 2025

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Smooth and easy. I was able to make an appointment quickly and the work was completed promptly More

by MARKMARUYAMA
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Nov 08, 2025

Nissan of Torrance responded

Thank you for your positive feedback! We are happy to hear that your experience with us was smooth and easy. Our team strives to provide efficient and prompt service for our customers. We look forward to seeing you again!

October 29, 2025

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Everyone here is very friendly. Capri helped me out the last couple visits and made sure to inform me of what was going on with my vehicle throughout the service process. More

by Kenan.tugcu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Capri Blas

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Nov 02, 2025

Nissan of Torrance responded

Thank you for the excellent review! We truly take pride in our friendly and knowledgeable staff, including Capri. We're glad she provided you with great service and kept you informed throughout the process. It's our pleasure to take care of your vehicle needs. See you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2025

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Employee Rating

Marcell was good hospitality. But I had to wait for 3hours, I wasn't expected it. More

by smjb326
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Nov 01, 2025

Nissan of Torrance responded

Thank you for the feedback. We apologize for the unexpected wait time during your visit. We are constantly working to improve our service and appreciate your patience and support. We hope to see you again soon for a better experience. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 14, 2025

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Employee Rating

My issue was resolved quickly and efficiently. Marcell was friendly, knowledgeable, and helpful. Great experience. More

by RONMGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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October 11, 2025

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Fast service and my car always comes back to me clean! Trust this dealership the most More

by ESTRADA.BUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We truly appreciate your business and taking the time to provide us with such wonderful feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2025

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Employee Rating

Marcell is always the best! ! Never had a bad experience with him. Easy and clear communication. 10/10! More

by SOICHIROTANABE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide such a wonderful experience for you. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2025

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Employee Rating

Friendly fast sarvice good work Perfect work clean nice peoples Best work like it your best More

by KSTO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Chris Figueredo, David Campos, Kathy Lira, Richard Burns, Jimmy Vasquez, Capri Blas

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Oct 11, 2025

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2025

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Employee Rating

Good experience great job on time great service great attention to detail and good work More

by posant88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Nissan of Torrance responded

Hello, thank you; we appreciate your positive feedback! If you're ever in need of more help, please let us know! Kind Regards, Elizabeth Reyes Customer Relations Manager

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