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Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 23

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
242 Reviews
4.7

242 Reviews

Write a Review

242 Reviews of Marcell Saavedra

October 16, 2024

Dealership Rating
Employee Rating

Marcell was very helpful, patient, and knowledgeable associate in my car trouble experience. I liked that he was very positive and due to my time restriction with fixing my car, he asked the mechanics p More

by Lindsay Cramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2024

Nissan of Torrance responded

Hello Lindsay, we're so thrilled to hear that we were able to go above and beyond your expectations! We are happy Marcell was ablet to provide a top-quality experience all while expediting your service to ensure you made it for school pick up. If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2024

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Employee Rating

The techs & service personnel are professional friendly, polite and patiently answers all questions to be sure you understand your options. More

by JOYCEGWEN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

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Oct 19, 2024

Nissan of Torrance responded

Hello Joyce, thank you; we appreciate your positive feedback about your recent service visit! We are happy to hear that our team was professional, friendly, polite and helped answer all of your questions to help you better understand your options. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 16, 2024

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Employee Rating

All good things they we're very helpful kept checking on how maintenance was coming along More

by PERTEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Chris Figueredo, Capri Blas , Richard Burns, David Campos, Jimmy Vasquez

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Oct 19, 2024

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! Our team understands the importance of communication, so it makes us very happy to hear that we provided updates throughout your service visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 14, 2024

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Employee Rating

I liked the customer service that I recieve d on my last visit. The Manager was helpful. More

by SHERRIBOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Campos

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Oct 18, 2024

Nissan of Torrance responded

Hello Sherri, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 14, 2024

Dealership Rating
Employee Rating

Good service advisors and a great team. Marcel was great Sto take may car and a great service. More

by DUARTE.BALTAZAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Chris Figueredo, Kathy Lira, Lily Bandea, Capri Blas , Richard Burns, David Campos, Jimmy Vasquez, N/A

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Oct 18, 2024

Nissan of Torrance responded

Hello Baltazar, we are so pleased you enjoyed your visit to Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

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Employee Rating

Great customer service very reliable and respectful thanks for your help with my vehicle have a wonderful weekend More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Nissan of Torrance responded

Hello Crystal, thank you so much for the positive review! We are happy to hear that our team was reliable and respectful. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

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Employee Rating

I was there early for my appointment and they took me in and got me out in less than an hour as promised. More

by ITSJONATHANONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Alex Camacho, Edward Madrigal, Capri Blas , Richard Burns, David Campos, Jimmy Vasquez

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Oct 18, 2024

Nissan of Torrance responded

Hello Jonathan, we really appreciate your excellent feedback! We are happy to hear that our team was able to get you in and out in less than 1 hour as promised. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

Dealership Rating
Employee Rating

Great staff and service my vehicle really fast. I would definitely return here again. Wonderful sales department also. More

by JR.ENRI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Capri Blas , Richard Burns, David Campos, Jimmy Vasquez

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Oct 13, 2024

Nissan of Torrance responded

Hello Jose, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

Dealership Rating
Employee Rating

Great dealer ship. They are accommodating and quick to help. Great customer service, they are quick to give feedback and keep you updated. More

by 9519JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Jimmy Vasquez

Report | Print
Oct 13, 2024

Nissan of Torrance responded

Hello, we're so glad that our team was accommodating and quick to help. Providing excellent customer service is our top priority so receiving this kind of feedback is so rewarding and important to our team. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

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Employee Rating

This is the best Nissan Dealership in Southern California. Everyone in the shop is very helpful and knowledgeable. More

by COLETHIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Report | Print
Oct 13, 2024

Nissan of Torrance responded

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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