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Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 32

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
325 Reviews
4.8

325 Reviews

Write a Review

325 Reviews of Marcell Saavedra

October 11, 2024

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Employee Rating

Great staff and service my vehicle really fast. I would definitely return here again. Wonderful sales department also. More

by JR.ENRI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Capri Blas, Richard Burns, David Campos, Jimmy Vasquez

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Oct 13, 2024

Nissan of Torrance responded

Hello Jose, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2024

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Employee Rating

Great dealer ship. They are accommodating and quick to help. Great customer service, they are quick to give feedback and keep you updated. More

by 9519JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Jimmy Vasquez

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Oct 13, 2024

Nissan of Torrance responded

Hello, we're so glad that our team was accommodating and quick to help. Providing excellent customer service is our top priority so receiving this kind of feedback is so rewarding and important to our team. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

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Employee Rating

This is the best Nissan Dealership in Southern California. Everyone in the shop is very helpful and knowledgeable. More

by COLETHIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

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Oct 13, 2024

Nissan of Torrance responded

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

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Employee Rating

I drive from West LA because Im pleased with the service I receive from this team More

by STEPHANE.KING43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Nissan of Torrance responded

Hello Stephane, when a customer drives from a distance to service their vehicle, it indicates a high level of satisfaction with the service they previously received which makes us extremely happy to hear. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

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Employee Rating

Marcell at Nissan of Torrance is wonderful! He is extremely knowledgeable, has a positive and friendly attitude and was a pleasure to work with! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2024

Nissan of Torrance responded

Hi Lynn, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

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Employee Rating

Best service Marcell was great and very helpful! !! From start to finish it was the best service I have ever had with a dealership!!! More

by CHRISTOPHER.MCCLENON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Campos, Jimmy Vasquez

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Oct 12, 2024

Nissan of Torrance responded

Hello Christopher, we're so glad that we were able to go above and beyond your expectations! We appreciate you taking the time to leave us this feedback. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 02, 2024

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Employee Rating

Good customer service and follow up with the client . A quick and easy opening for Financial support. More

by Annick Thun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

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Oct 12, 2024

Nissan of Torrance responded

Hello Annick, thank you; we appreciate your excellent feedback! We are glad service was quick and easy. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2024

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Employee Rating

Marcel was very respectful and very helpful with our needs during the service for my car. I liked how the technician too k a video of the problem of the car and sent it to me to view. I was very sat More

by Mary Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Nissan of Torrance responded

Hello Mary, thank you for taking the time to share your experience with us. We are happy to hear that our Advisor was respectful and helpful. We understand that visual communication can significantly enhance understanding, allowing customers the opportunity to see what needs to be addressed. Nissan of Torrance is happy to have offered you a better price than other shops as we strive to provide competitive pricing without compromising our quality or service. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2024

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Employee Rating

Great service and communication. Both were specific when explaining to me what is happening with my car. More

by Caroline O’Neill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Nissan of Torrance responded

Hello Caroline, we appreciate you taking the time to leave us this feedback. We understand that communication is key, so providing a thorough explanation of what is happening with your vehicle is of essence. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 27, 2024

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Employee Rating

Marsell helped me out quickly since I was on my way to work, he provided very friendly and knowledgeable service and my car was fix the same day…I am a happy client More

by MARTHANEWLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Nissan of Torrance responded

Hi Martha, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

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