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Marcell Saavedra

Overview Reviews (269) Inventory (148)

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Marcell Saavedra

Marcell Saavedra | Page 8

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7

269 Reviews

Overview Reviews (269) Inventory (148)

4.7

269 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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269 Reviews of Marcell Saavedra

December 12, 2025

Dealership Rating

Employee Rating

Great service at this location, and Marcell helped me with all that I need it. with all that I need it. More

by ORELLANAALMA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 17, 2025 -

Nissan of Torrance responded

Hi Alma! Thank you for your wonderful review! We're thrilled to hear that Marcell provided you with excellent service. We strive to make our customers' experiences memorable and we're glad we could do that for you. Hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 11, 2025

Dealership Rating

Employee Rating

Great communication customer service would definitely recommend to friends and family for all of their service needs recommend to friends and family for all of their service needs More

by Jasmine Lee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Figueredo

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Dec 17, 2025 -

Nissan of Torrance responded

Hello Jasmine, thank you so much for your kind words! We pride ourselves on excellent communication and customer service. We appreciate your support and would be honored to serve your friends and family as well. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 10, 2025

Dealership Rating

Employee Rating

Everyone except Chris F was kind courteous The manager was extremely nice only one thing would have liked a better explanation regarding car was extremely nice only one thing would have liked a better explanation regarding car More

by ANALISADYMALLY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Figueredo , Jimmy Vasquez

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Dec 13, 2025 -

Nissan of Torrance responded

Thank you for your feedback. We sincerely apologize for not meeting your expectations regarding the car explanation. Our team is dedicated to providing exceptional customer service and we will address this issue promptly. We appreciate your business and hope to have the opportunity to make it up to you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 08, 2025

Dealership Rating

Employee Rating

Marcel did a great job! I didn't stay at the facility since the service was going to take more than 3 hourd I didn't stay at the facility since the service was going to take more than 3 hourd More

by Muzeek

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Dec 09, 2025 -

Nissan of Torrance responded

Thank you for your kind review! We're glad to hear Marcell provided great service. We hope to see you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

Dec 08, 2025 -

Muzeek responded

Marcell did a great job for servicing my Murano!

December 05, 2025

Dealership Rating

Employee Rating

Awesome dealership and people. They take care of their customers Torrance nissan is awesome and the people are awesome They take care of their customers Torrance nissan is awesome and the people are awesome More

by KDAWSON143

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Dec 06, 2025 -

Nissan of Torrance responded

Thank you for your kind words! We pride ourselves on providing exceptional service to our valued customers like you. We hope to continue exceeding your expectations at Nissan of Torrance.

November 27, 2025

Dealership Rating

Employee Rating

I came in with a light on my car telling me there was an engine failure. Marcell was great and got my car in the same afternoon. His follow up was exceptional. engine failure. Marcell was great and got my car in the same afternoon. His follow up was exceptional. More

by ghofius

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Dec 02, 2025 -

Nissan of Torrance responded

Thank you for taking the time to leave a review. We're so glad that Marcell was able to take care of your car and provide exceptional follow-up. We take pride in providing efficient and reliable service for all our customers. We look forward to seeing you again for any future car needs! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 27, 2025

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Employee Rating

Awesome service, awesome staff I would recommend family and friends to check out Nissan of Torrance if they are in need of buying a vehicle!!! and friends to check out Nissan of Torrance if they are in need of buying a vehicle!!! More

by TEDDY_T0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Dec 02, 2025 -

Nissan of Torrance responded

Thank you for your amazing review! We are thrilled to hear that you had a fantastic experience at Nissan of Torrance. Our staff takes pride in providing top-notch service and we appreciate your recommendation to your family and friends. See you on your next visit! 😀 Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2025

Dealership Rating

Employee Rating

It was fine. Everything was as expected for a simple oil change service. Enjoyed the sugar cookies Everything was as expected for a simple oil change service. Enjoyed the sugar cookies More

by Shannonrobin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Nov 26, 2025 -

Nissan of Torrance responded

Hi Shannon! We appreciate your feedback and are happy to hear that you had a satisfactory experience with your oil change service. We look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 22, 2025

Dealership Rating

Employee Rating

He was Very healthful and friendly He was able to answered all my questions .thank you answered all my questions .thank you More

by SRE1936

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Nov 22, 2025 -

SRE1936 responded

Thanks again Mr.Marcell Saavedra

November 10, 2025

Dealership Rating

Employee Rating

It was a great experience, everything went as smooth as possible. Still waiting on a call for CV axle replacement possible. Still waiting on a call for CV axle replacement More

by JOSEMANUELROMERO008

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marcell Saavedra

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Nov 13, 2025 -

Nissan of Torrance responded

Hello Jose, thank you for your positive feedback! We are happy to hear that your experience with us went smoothly. Our team is currently working on getting in touch with you regarding the CV axle replacement. Your satisfaction is our top priority. Thank you for choosing us! Kind Regards, Elizabeth Reyes Customer Relations Manager

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