Marcellis Smith | Page 12
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
Dealership Experience
4 yrs, 6 mos
Industry Experience
5 yrs, 8 mos
145 Reviews
Write a Review145 Reviews of Marcellis Smith
May 14, 2024
Muy buena atención por parte del departamento de servicio , lo único no entiendo es porque tienen que ser mínimo de 15 palabras . Quizás así sea más fácil dejar un review , lo único no entiendo es porque tienen que ser mínimo de 15 palabras . Quizás así sea más fácil dejar un review More
May 14, 2024
Marcellus and the technician identified an issue with my car I was not aware of. Going on a road trip and feel confident I avoided a potential problem on the road car I was not aware of. Going on a road trip and feel confident I avoided a potential problem on the road More
May 07, 2024
Came in for an oil change and tire rotation. The oil change was done but the tires were not rotated. Must have been a miscommunication. Also it takes much too long for just an oil change. About The oil change was done but the tires were not rotated. Must have been a miscommunication. Also it takes much too long for just an oil change. About 2 hours. More
Other Employees Tagged: Bobby Howard
May 06, 2024
Always amazing experience. Quick and extremely helpful service. My vehicle has been able to continue running so long thanks to the help Ive gotten here. Quick and extremely helpful service. My vehicle has been able to continue running so long thanks to the help Ive gotten here. More
April 16, 2024
Marcellious, and Clay helped me immensely. Clay helped iron out a problem with financing with Ally. And Marcellious helped check me in, checked me out, and explained to me with satisfaction ev Clay helped iron out a problem with financing with Ally. And Marcellious helped check me in, checked me out, and explained to me with satisfaction everything that was done during the oil change, tire rotation and brake checks. I’m very happy with the care I get when I come to Honda of the Avenues. Thank you. Mike Talley More
Other Employees Tagged: Bobby Howard, Darius Simon , Clay Fenwick, Oral McDonald
April 16, 2024
The service writer tried passing my appointment off to another service writer who basically said heck no! but immediately did a write for a sales persons daughter that didn't have an appointment. They t another service writer who basically said heck no! but immediately did a write for a sales persons daughter that didn't have an appointment. They took almost 2 hours for a simple oil/filter change when I had an appointment scheduled. They don't put ant carpet/seat protectors in before maintenance anymore, there is no longer a quick wash and or vacuum of the car anymore and they try to up sell you at every opportunity. More

