Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith | Page 11

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
145 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

5 yrs, 8 mos

4.8

145 Reviews

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145 Reviews of Marcellis Smith

June 07, 2024

Dealership Rating
Employee Rating

Had work done. Some minor issues resulted. They dealt with the problem. End result great. More

by matthew.fleming07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

We are glad to hear that service was able to resolve the issues to your satisfaction. We appreciate your business and look forward to continuing to do so in the future!

June 05, 2024

Dealership Rating
Employee Rating

They provided amazing service and I’ve been going to this dealership for years now. More

by disneyjosephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 05, 2024

Dealership Rating
Employee Rating

My experience with Honda of the Avenues has been nothing but excellent so far. Thank you to Curtley for selling us our CR-V, thank you to Marcellis for the great first maintenance service experience. More

by RE.STOYANOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Curtley and Marcellis know! We appreciate your business and taking the time to leave us a review.

May 30, 2024

Dealership Rating
Employee Rating

Fast, friendly and professional. Comfortable waiting area and he kept me informed during my service appointment More

by Ramzyh497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Marcellis was able to take good care of you during your visit!!

May 29, 2024

Dealership Rating
Employee Rating

Had my car serviced at Honda of the Avenues. The service tech was great. Very helpful and had my car ready to go in the time I was told. More

by kjjewel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Honda of the Avenues responded

We apprieciate you business and are glad to hear that the serivce department and advisor were able to get you vehicle in and out in the time they quoted!!!

May 22, 2024

Dealership Rating
Employee Rating

Marcellis was awesome and super helpful. I have been coming to Honda for 9 years for car services and have finally found the best Car servicer. More

by angelacrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Honda of the Avenues responded

We are happy to hear Marcellis was able to provide you with great experience!! We look forward to seeing you during your future visists!

May 21, 2024

Dealership Rating
Employee Rating

Marcellis Smith did an excellent job not only was he a good communicator but he understood my concerns with my tire. I also had the pleasure of meeting the director of the service department and she went More

by lemmonw1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

Jun 05, 2024

lemmonw1 responded

lemmonw1@bellsouth.net

May 21, 2024

Dealership Rating
Employee Rating

Marcellis was excellent but Honda of the avenues was slow. Overall disappointing for the time spent but I can not rave enough about Marcellis and his customer service and his support. Excellent honest g More

by rachelash0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Honda of the Avenues responded

We are happy to hear that Marcellis was able to offset what we can only imagine was a frustrating visit. We are continually working to expedite the service process and I will definitely pass this along to our service director.

May 18, 2024

Dealership Rating
Employee Rating

Marcellus did a fantastic job. He got my car in and out fairly quickly, even provided transportation for me to get back to work. More

by archie19992017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Kanyuira, Thomas Phelps , Tim Davis, Evan Dunaway, Clay Fenwick, Luci Kott, Oral McDonald, Richard Norton

Jun 19, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear Marcellis was able to provide you with a great experience.

May 15, 2024

Dealership Rating
Employee Rating

Marcellis was patient, courteous, and extremely helpful. The services received were performed quickly while I waited. More

by AverageJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

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