Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith | Page 13

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.8
173 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

6 yrs

4.8

173 Reviews

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173 Reviews of Marcellis Smith

August 06, 2024

Dealership Rating
Employee Rating

Honda on the Avenues and the service department handled my vehicle issues and proved to me that I am a valued customer. Hector, Bobby and the swrvice crew are some of the most professional and courteous in More

by RRSMITH7311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard , Luci Kott

Aug 10, 2024

Honda of the Avenues responded

Thank you for you business and we are glad to hear that Hector, Bobby and the rest of the crew were able to handle your vehicle in a professional, courteous manner!

July 28, 2024

Dealership Rating
Employee Rating

Marcellis is always a pleasure to work with. Easy service process from drop off to pick up! More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

June 21, 2024

Dealership Rating
Employee Rating

Scheduled oil change for 2:30 pm. Arrived at 2:00 and had to wait 2 1/2 hours. Never waited that long for an oil change! I think the car was ready but Marcellis forgot about me. More

by CSA647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

Honda of the Avenues responded

I’m sorry about your long wait and less than subpar experience. Please give me a call at your convenience. Crista Poynor Service Director 904-370-1300

June 20, 2024

Dealership Rating
Employee Rating

Hector and Dan are the dream team. Not only do they understand the importance of car maintenance, they know I’m an individual parent on a budget. Any issue that I have is prioritized a More

by SIMONEMCGRUDER82
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Dan Deitrick , Luci Kott

Jun 21, 2024

Honda of the Avenues responded

We are happy to have you in the Honda of the Avenues family and we are here to help with your future service needs!

June 17, 2024

Dealership Rating
Employee Rating

Honda of the Avenues service department is efficient and thorough. I wouldn’t bring my CRV anywhere else. More

by brimehu
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jun 17, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 14, 2024

Dealership Rating
Employee Rating

Marcellis is on point! His demeanor, level of professionalism, knowledge and understanding gives him 5 out of 5 stars for awesomeness!! More

by SIMONEMCGRUDER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Dan Deitrick , Luci Kott

Jun 14, 2024

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

June 12, 2024

Dealership Rating
Employee Rating

Great service advisors that care and help to find a solution for your car needs. More

by BASSTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kent Alexander, Randy Lewis

Jun 15, 2024

Honda of the Avenues responded

Thank you for taking the time to submit a review of our dealership!

June 11, 2024

Dealership Rating
Employee Rating

I had excellent service at the dealership. Marcellus was excellent and would gladly come back and have him as my service member. More

by Sethcarr17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

Thank you for your business and for taking the time to complete a review! Marcellus is a wonderful advisor and not surprised to hear that he made you visit a excellent one!

June 07, 2024

Dealership Rating
Employee Rating

Had work done. Some minor issues resulted. They dealt with the problem. End result great. More

by matthew.fleming07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

We are glad to hear that service was able to resolve the issues to your satisfaction. We appreciate your business and look forward to continuing to do so in the future!

June 05, 2024

Dealership Rating
Employee Rating

They provided amazing service and I’ve been going to this dealership for years now. More

by disneyjosephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

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