Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith | Page 14

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.8
145 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

5 yrs, 8 mos

4.8

145 Reviews

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145 Reviews of Marcellis Smith

March 06, 2024

Dealership Rating
Employee Rating

Good service, the waiting area was very clean. Even though many cars were there for service I was attended to promptly More

by Sandman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 04, 2024

Dealership Rating
Employee Rating

Marcellus was very helpful and nice great asset. Honda is very easy to get my car serviced More

by FULFER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellus was helpful and that you find servicing your car at Honda easy. We’ll be sure to pass along your praise!

February 27, 2024

Dealership Rating
Employee Rating

Marcellis Smith was very professional and gave excellent customer service. I got an oil change done through express service and had free wifi and coffee while I waited. More

by NSTIERWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We're glad Marcellis provided excellent service and that you enjoyed our express service and amenities. We appreciate your visit and hope to see you again soon!

February 21, 2024

Dealership Rating
Employee Rating

I appreciate the ability to schedule my appointment online. My service advisor, Marcellus, was friendly and professional. Great customer service all around. I will be bringing my Honda there for furthe More

by chmbers5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 20, 2024

Dealership Rating
Employee Rating

Great customer service, price was perfect, no complaints whatsoever. Easy to schedule appointment for service More

by MATTBELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad you had a great experience with our service, pricing, and easy scheduling. We truly appreciate your kind words!

February 17, 2024

Dealership Rating
Employee Rating

My previous service request did not go well, however when have service needs Marcellus Smith always provide excellent customer service… More

by DONNADTUBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad to hear Marcellus consistently provides excellent service and helps make your experience a positive one. We appreciate your continued trust in us.

February 17, 2024

Dealership Rating
Employee Rating

Marcellis is a top notch service advisor. He always greets me with a smile. He is very knowledgeable and always makes appropriate suggestions on what needs to be addressed. He also gives me t More

by juche9899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your wonderful feedback! We’re thrilled to hear Marcellis continues to provide knowledgeable, friendly, and reliable service. We truly appreciate your loyalty in both maintenance and vehicle purchases over the years!

February 14, 2024

Dealership Rating
Employee Rating

Marcellis is great. He provided detailed information on recommended services as well as the services that were completed. Exceptional customer service! More

by yolanda.enriquez1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for the kind words! We’re happy to hear Marcellis provided detailed information and exceptional service. We’ll be sure to share your feedback with him. We appreciate your trust and look forward to serving you again!

February 13, 2024

Dealership Rating
Employee Rating

Everything was great. Service was easy and fast. Overall very pleased with my experiences at Honda. More

by samantha.e.luther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 11, 2024

Dealership Rating
Employee Rating

Pleasant waiting area with free water and good coffee, courteous staff person, good communication and wait time was ok. More

by suzlolsen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad you enjoyed our waiting area and courteous service, and we appreciate your comments on communication and wait time.

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