Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith | Page 3

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
159 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 10 mos

4.8

159 Reviews

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159 Reviews of Marcellis Smith

December 14, 2025

Dealership Rating
Employee Rating

We had to bring our 2025 Honda Van in as we got the A1 code for an oil change and tire rotation…said on the website, no military discount or happy hour discount. But my wife found the the deals on your Fa More

by reallgolfer72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2025

Honda of the Avenues responded

Thank you for your honest feedback. We’re sorry your experience didn’t meet expectations and appreciate you sharing these details. We’ll review this with our team to ensure clearer communication and better service moving forward. Your satisfaction is important to us.

December 13, 2025

Dealership Rating
Employee Rating

Quick, well priced Marcellis was great. He answered all my questions. They didn't try to up sell me. More

by elizabethc3375
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 17, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellis provided great service and answered all your questions. We appreciate you choosing us for a fair and honest experience!

December 08, 2025

Dealership Rating
Employee Rating

Professional and courteous and kind. The service was excellent and I felt like all of my needs were satisfied. More

by markroto
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 09, 2025

Honda of the Avenues responded

Thank you for your kind review! We’re glad to hear you received excellent service and felt fully taken care of. We appreciate you choosing us and look forward to helping you again!

December 06, 2025

Dealership Rating
Employee Rating

Marcellus and Rory always take excellent care of me. This is why I have bought three cars from Honda of the Avenues. Thank you, Melissa May. More

by MELISSAMAY2008
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 09, 2025

Honda of the Avenues responded

Thank you, Melissa! We truly appreciate your loyalty and your kind words. Marcellus and Rory will be thrilled to hear your feedback — they take great pride in taking care of our guests. Thank you for choosing Honda of the Avenues for all three of your vehicles!

November 29, 2025

Dealership Rating
Employee Rating

Exceptional, honest work, and affordable. I never leave not knowing what I just paid for. More

by SIMONEMCGRUDER82
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 01, 2025

Honda of the Avenues responded

Thank you! We’re glad you appreciate our honest, transparent, and affordable service. We appreciate you choosing Honda of the Avenues!

November 25, 2025

Dealership Rating
Employee Rating

Marcellis was very friendly and helpful. The service to the car great. Dealership was clean and everyone on the staff was amazing. More

by MIKERAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Honda of the Avenues responded

Thank you for the wonderful review! We’re glad Marcellis and our team provided friendly, helpful service and that you enjoyed your experience at our clean dealership. We appreciate you choosing Honda of the Avenues!

November 24, 2025

Dealership Rating
Employee Rating

Nice dealership, however, all the things wrong with my car, is not wrong. You just want me to spend more money. I just got new wiper blades and was told theyre bad and need new ones. Lol I just bought the More

by Ericac3
Service Time
Recommend Dealer
Yes
Dec 01, 2025

Honda of the Avenues responded

Thank you for your feedback. We’re sorry to hear about your experience and understand your concern. Our goal is always to provide honest and accurate recommendations. We appreciate you bringing this to our attention so we can ensure better clarity and trust in the future.

November 22, 2025

Dealership Rating
Employee Rating

Marcellis addressed all my concerns and kept me informed on the various stages of my service. More

by NYCARR
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Dec 01, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellis addressed all your concerns and kept you informed throughout your service. We appreciate you choosing Honda of the Avenues!

November 19, 2025

Dealership Rating
Employee Rating

Called the dealership about my 23 Ridgeline headlight assembly holding moisture inside of the housing. Marcellus answered the call and had me bring the truck in for inspection. After inspection they orde More

by jrabrks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad Marcellus and our service team could quickly inspect and replace your headlight assembly under warranty. We appreciate you choosing Honda of the Avenues and are happy we could make the repair easy for you!

November 18, 2025

Dealership Rating
Employee Rating

Marcellis was very helpful explaining options and cost he also keep me informed about the time he could release car back to me More

by frankbobank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Honda of the Avenues responded

Thanks for the great review! We're glad Marcellis kept you informed and helped explain your options. We appreciate you choosing Honda of the Avenues!

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