Marcellis Smith | Page 3
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
Dealership Experience
2 yrs, 7 mos
Industry Experience
3 yrs, 9 mos
34 Reviews
Write a Review34 Reviews of Marcellis Smith
February 27, 2024
Marcellis Smith was very professional and gave excellent customer service. I got an oil change done through express service and had free wifi and coffee while I waited. customer service. I got an oil change done through express service and had free wifi and coffee while I waited. More
February 21, 2024
I appreciate the ability to schedule my appointment online. My service advisor, Marcellus, was friendly and professional. Great customer service all around. I will be bringing my Honda there for furthe online. My service advisor, Marcellus, was friendly and professional. Great customer service all around. I will be bringing my Honda there for further service needs! More
February 17, 2024
Marcellis is a top notch service advisor. He always greets me with a smile. He is very knowledgeable and always makes appropriate suggestions on what needs to be addressed. He also gives me t He always greets me with a smile. He is very knowledgeable and always makes appropriate suggestions on what needs to be addressed. He also gives me the accurate time for how long my car will be repaired. I have always taken my car for maintenance at Honda of the avenue and have never been disappointed. Iāve also purchased several cars from Honda of the Avenue as well More
February 13, 2024
Marcellis is great. He provided detailed information on recommended services as well as the services that were completed. Exceptional customer service! He provided detailed information on recommended services as well as the services that were completed. Exceptional customer service! More
February 08, 2024
Marceles was Great, but NOT sure WHY you have your employees and customers interact at dark desks in an open garage in freezing cold temperatures when there is a bight temperature controlled waiting r employees and customers interact at dark desks in an open garage in freezing cold temperatures when there is a bight temperature controlled waiting room 20 feet away. VERY Uncomfortable for customers, and not ideal working conditions or Honda Employees who are trying to provide High Quality Customer Service. More
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