Marcelo Garcia | Page 2

Mark made our experience with BMW very easy and enjoyable process in buying two cats. Thank you. process in buying two cats. Thank you. More

by DOMINIC15 Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice people. Profesional.Clean environment. Helpful, and everybody was very courteous In short, another good experience Profesional.Clean environment. Helpful, and everybody was very courteous In short, another good experience More

by ARIASOCAMPOCARLOS Verified Customer Verified Customer

Helpful 0

Report | Print

Juan Ferreiras was very very professional, knowledgeable, efficient, and courteous. He always returned my calls asap. Very committed and dedicated to provide excellent service and achieve excellent customer efficient, and courteous. He always returned my calls asap. Very committed and dedicated to provide excellent service and achieve excellent customer satisfaction. An asset to the company. More

by CMAURRASSE Verified Customer Verified Customer

Helpful 0

Report | Print

After I picked up my car on my way home I found that I left my home keys in the loaner car. It was 5 pm and I tried to contact my services agent or anybody else but no one pick up the .it update me becau left my home keys in the loaner car. It was 5 pm and I tried to contact my services agent or anybody else but no one pick up the .it update me because the office close at 6 pm and don’t have my home and office keys and no one in my house. Finally I contact the front desk that send one of the managers to find my keys. It was very close. That’s not the first time that happened to me , part of the service is someone to pick up the phone but apparently you don’t have enough personnel despite the facts you charge more than $200 an hour for maintenance. Please approve your customer service. I’m with you more than 25?years and the service isn’t improving. More

by CINAMONSLUSA Verified Customer Verified Customer

Helpful 0

Report | Print

I love this dealership. They are professional, the staff are pleasant , and they make it their business to get you what you want and the best deal They are professional, the staff are pleasant , and they make it their business to get you what you want and the best deal More

by KEANUJJ3 Verified Customer Verified Customer

Helpful 1

Report | Print

Ted in the Service department is a consummate professional who always goes above and beyond. professional who always goes above and beyond. More

by Krrific1 Verified Customer Verified Customer

Helpful 0

Report | Print

Dwayne is every responsible, helpful and on top of everything. We had great shopping experience with him. everything. We had great shopping experience with him. More

by XIANGYU.ZHU Verified Customer Verified Customer

Helpful 0

Report | Print

Service was great other than the fact that it took 45 min to bring out my car from the time of completion. Claimed they could not locate the key to bring out my car from the time of completion. Claimed they could not locate the key More

by MORGAN.MULLER2 Verified Customer Verified Customer

Helpful 0

Report | Print

Very pleasant experience buying the car and going through loan process. Not 5 star as I was not made aware that the car sold to me came with summer tires ( the car was sold in late October, NJ ) and if not f loan process. Not 5 star as I was not made aware that the car sold to me came with summer tires ( the car was sold in late October, NJ ) and if not for my husband noticing this later , I would have had no awareness of it . I would probably be driving the car in winter time and potentially be prone to accidents. The dealership was contacted immediately but they didn’t agree to exchange the tires for winter ones without an additional payment of close to $1700 . More

by BDBDUDEK Verified Customer Verified Customer

Helpful 0

Report | Print

Great Sevice the people really help and all stuff very nice I will coming nack nice I will coming nack More

by Nancy Verified Customer Verified Customer

Helpful 0

Report | Print