Marcelo Rivadeneira
Marcelo Rivadeneira at Germain Honda of Naples
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Marcelo Rivadeneira

Client Advisor

Germain Honda of Naples

3295 Pine Ridge Road
Naples, FL 34109

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5.0
11 Reviews

Languages Spoken

Spanish Spanish

5.0

11 Reviews

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11 Reviews of Marcelo Rivadeneira

October 31, 2023

Dealership Rating
Employee Rating

Second purchase here. Great service dept and Marcel Caicedo found the right car at the price we wanted. More

by dwhummel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Leli

September 09, 2023

Dealership Rating
Employee Rating

Marcelo Rivadeneira was genuine professional and helpful made easy my car shopping at the Germain Honda dealer . More

by Amadeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2023

Germain Honda of Naples responded

Hi Amadeh, thank you for your positive review. We're glad to hear that you found Marcelo and our team here at Germain Honda of Naples so helpful in the purchase of your new Honda. We look forward to your next visit! Take care! Best Regards, Don Nelson General Manager

July 21, 2023

Dealership Rating
Employee Rating

I purchased this car remotely and never saw it in person! Marcelo did a great job in taking pictures, answering my questions, and being my eyes from Naples to Pittsburgh! The car is excellent and met all e More

by innocentijp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mona Janjic

Jul 21, 2023

Germain Honda of Naples responded

Thank you for taking the time to leave Mona and Marcelo this kind review. We are overjoyed to know that they provided you with such an awesome remote sales experience on the purchase of your pre-owned. Here at Germain Honda of Naples, our team works hard to ensure every guest receives the ultimate sales experience and we are thrilled you experienced exactly that. Best Regards, Don Nelson General Manager

May 12, 2023

Dealership Rating
Employee Rating

Marcelo Rivadeneira did a great of assisting through my long distance purchase from Germain Honda. I live over 1,000 miles away and was able to easily complete my purchase with the team. Marcelo provided More

by Mikemarshall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Audrey Bennett

May 15, 2023

Germain Honda of Naples responded

Thanks so much! We sincerely appreciate your business and your positive feedback on your sales experience with Marcelo. Providing a stress-free long-distance sales experience is what we are all about, so we're delighted to know that's what Marcelo delivered. Enjoy your pre-owned car and thank you for choosing Gemrain Honda of Naples for your recent automotive needs! Best Regards, Don Nelson General Manager

November 20, 2022

Dealership Rating
Employee Rating

I had a great sales rep name Marcelo very helpful guy! Reason of my 1 start review is for the scammers over financing department who verbally told me that I was getting an extended warranty for a price, More

by Iskren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Scarlett, Chuck

Jan 04, 2023

Germain Honda of Naples responded

We appreciate the opportunity to earn your business and are obviously disappointed to learn that you felt your visit was not the quality experience our team strives to deliver. During your time in the business office several documents were signed and initialed agreeing to the purchase of the extended warranty and the price charged for the protection package. I would be happy to discuss your visit further with you, please give me a call at 239-237-5064 to see how we may rectify your concern. Best Regards, Don Nelson General Manager

October 13, 2022

Dealership Rating
Employee Rating

Marcelo Caicedo Was the best salesman to work with while purchasing our car at Germaine Honda Dealership. He always had a smile and was so friendly through the whole experience of our purchase. More

by janmikebrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Germain Honda of Naples responded

Thank you! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, Don Nelson General Manager

July 30, 2021

Dealership Rating
Employee Rating

Super friendly and patient, I want quite sure what I wanted and we worked together to get me into the car that meets my needs! More

by summerskevin8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Walberg

Aug 02, 2021

Germain Honda of Naples responded

Thank You for your business., and even more for leaving us this great review. Best Regards, Don Nelson General Manager

February 10, 2020

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Employee Rating

Very good experience with Soren and Marcelo The overall experience was very positive. No sales pressure from the salesman. I will definitely buy again from Soran and Marcelo. I was impressed More

by theaffiliate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Soren Garcia

Feb 10, 2020

Germain Honda of Naples responded

Thank you for highlighting Soren and Marcelo's commitment to customer satisfaction. Our team works hard to ensure our guests complete satisfaction. Best Regards, Steven Hill General Manager

January 25, 2020

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Employee Rating

On vacation from Chicago and we buy a truck, who does that? Marcelo & Frank. No pressure, polite, courteous, and met our price. Chicago pay attention. More

by Kate
Recommend Dealer
Yes

Other Employees Tagged: Audrey Bennett

Jan 27, 2020

Germain Honda of Naples responded

Thank you for allowing our team here at Germain Honda of Naples to assist you with the purchase of a new truck. Enjoy your ownership and please let us know if you need anything further. Best Regards, Steven Hill General Manager

January 17, 2020

Dealership Rating
Employee Rating

Outstanding Service, Pricing, and Professionalism I recently leased a 2020 Honda Accord from Germain Honda and the experience was great. Working with Marcelo, Frank, and Audrey was a pleasure. They we More

by Nate the Great
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Audrey Bennett

Jan 20, 2020

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for your recent automotive needs. We are overjoyed to know that Marcelo and Audrey took excellent care of you. Enjoy the road in your new Honda and welcome to the Germain family of dealerships where we are always here to support you throughout your ownership experience. Best Regards, Steven Hill General Manager

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