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281 Reviews
Write a Review281 Reviews of Marco Casinelli
August 17, 2024
This dealership was very welcoming and had good customer service, met my expectations with all. service, met my expectations with all. More
Other Employees Tagged: Ronald Altamar
August 15, 2024
Exelente servicio jason maravilloso super servicial , llegue al dealer para comprarme mi primer kia y la experiencia fue fenomenal, todos en el dealer muy atentos.Lo recomiendo 100% llegue al dealer para comprarme mi primer kia y la experiencia fue fenomenal, todos en el dealer muy atentos.Lo recomiendo 100% More
Other Employees Tagged: Jason Castro
August 13, 2024
The staff is helpful and friendly while not being pushy. The location is convenient for us. The location is convenient for us. More
Other Employees Tagged: Freddy Lopez, Angel Lorenzo
June 15, 2024
From the moment I expressed interest in the car I wanted to the moment I left the dealership with my car, I had a very positive experience. Yanni, the internet sales consultant contacted me immediately afte to the moment I left the dealership with my car, I had a very positive experience. Yanni, the internet sales consultant contacted me immediately after I sent a request through the official KIA website. We talked on the phone and he immediately tried to help me at getting the car I wanted. It was important that he figured out that the car was still available although it was reserved prior for long time. He put me in contact with Orlian, the sales specialist. Orlian put everything in action so that I can get the car. He was prompt, very responsive, helpful, and made sure I don't lose the car. He told me exactly what I need to do, discussed with me the options I have and the further proceedings. We both agreed, and he made sure to forward my case to the finance manager. His involvement was extremely important, as he secured the car for me and made sure that I can complete the financing within a week with a reasonable deposit payment, which is the norm. Marcos, the finance manager, took over, called me and discussed with me the agreement. He was very respectful, prompt, effective, and started the remote financing eligibility questionnaire. All went well, and we both agreed that I would come to the dealership several days later to complete the paperwork and pick up the car. I then went to the dealership, Orlian made sure that everything is prepared, and Marcos is available for me. We completed the paperwork, and then it was done. Orlian guided me through the final stages, the Kia access app, made a final inspection, asked me and showed me everything inside and around the car. All that together took about two hours which is very fast. Orlian even called me one day later on his day off to ask me if I need anything and if everything is okay. In summary, I was very happy with the dealership and how it all went. I'm extremely happy with the car, it's simply amazing. Big thank you to Yanni, Orlian, and Marcos, you're all excellent. More
Other Employees Tagged: Orlian Flores Perez , Yanni
June 10, 2024
The worst dealership ever. Sold me a car without a cleared title. Did not disclose the fact that they have not paid off the lean on the title. Two months has laps and my tempor Sold me a car without a cleared title. Did not disclose the fact that they have not paid off the lean on the title. Two months has laps and my temporary tag has expired and dealership management refuses to mail me a replacement temporary tag. The worst customer service ever. I have not heard one word from Kia South Dade Management as of today. The managers should be fired. I want to report this incident to the BBB. More
Other Employees Tagged: Rafael Morales
June 09, 2024
Un personal excélente amable y siempre dispuestos a resolver mil gracias a Marcos Granaso y a Oawaldo Herrera personal y atención maravillosos resolver mil gracias a Marcos Granaso y a Oawaldo Herrera personal y atención maravillosos More
Other Employees Tagged: Oswaldo Herrera
June 06, 2024
I had the most wonderful experience purchasing a vehicle at South Dade Kia. I saw a social media add for the "HER-DRIVE" Program. A Program By Women For Women. To help women purchase a car. There is not at South Dade Kia. I saw a social media add for the "HER-DRIVE" Program. A Program By Women For Women. To help women purchase a car. There is not a BETTER SALES LADY THAN FRANCIELYS!!! She literally held my hand through the entire process. She pushed my file with so much care that once Daniel from the the Finance Department received it, he was able use his ability to negotiate the BEST deal for the ME!!! They truly care about the Client, it's true, they treat you like family!!! I got there in an Uber and Drove Home in MY VERY OWN KIA, ALL THANKS TO THEIR EFFORTS and yes God answering our Prayers...we did that too. If you need a car go to South Dade Kia, if you are a female, go ask for Francielys and the HER-DRIVE Program, YOU WON'T BE DISAPPOINTED!!! More
Other Employees Tagged: Daniel Merejildo Sr., Francielys Soares
June 05, 2024
Loved working with South Dade Kia. I dealt with Cherris Lynch and Jose Lopez and they were extremely helpful and were quick to answer my questions and respond to my emails. I dealt with Cherris Lynch and Jose Lopez and they were extremely helpful and were quick to answer my questions and respond to my emails. More
Other Employees Tagged: Cherris Lynch , Jose Lopez
June 03, 2024
Very happy. Great service. Very courteous and friendly salesperson. Car that my wife and i wanted was there. Great service. Very courteous and friendly salesperson. Car that my wife and i wanted was there. More
Other Employees Tagged: George Okoth