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Marco Fausto
366 Reviews
366 Reviews
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366 Reviews of Marco Fausto
October 12, 2020
The reason why I keep coming back to pacific bmw is their service is outstanding and superb. It is well organized from the point you drop your vehicle to the moment you pick up your vehicle. I give them a fi service is outstanding and superb. It is well organized from the point you drop your vehicle to the moment you pick up your vehicle. I give them a five star. Thank you everyone and keep it up! More
by NOELCD
Verified Customer
October 06, 2020
Henry was the best service associate I have ever had and this is my third BMW. The personalized treatment is beyond anything I have ever encountered. this is my third BMW. The personalized treatment is beyond anything I have ever encountered. More
by SUE.matich
Other Employees Tagged: Amie Gasabyan, Manuel Cruz , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez
September 30, 2020
came in for a manufacturing error that was harming my car and it was an easy fix and they refused to fix it fighting with me saying it is not their fault and i have to do pay to fix the breaks on a lease car and it was an easy fix and they refused to fix it fighting with me saying it is not their fault and i have to do pay to fix the breaks on a lease car. so much for luxury experience More
by CELNAZARIAN
September 25, 2020
Quick service. Very helpful. I went in for a recall that was for my car. They were very efficient and friendly. Even when I forgot my keys for work, I was able to contact them and come by and get them. was for my car. They were very efficient and friendly. Even when I forgot my keys for work, I was able to contact them and come by and get them. More
by COURTNEYAPSARA
September 25, 2020
Marco was great. He explained everything to me in a very clear and concise way. I felt like I knew what was happening as my car was getting serviced. He was honest about what I needed and what could wait an clear and concise way. I felt like I knew what was happening as my car was getting serviced. He was honest about what I needed and what could wait and about the cost. Would definitely go back for the next service interval. More
by melissameilinchan
September 24, 2020
Fantastic. Best service department I have ever taken my car to. They go above and beyond, not only with the service but in how kindly they treat you and go out of their way to make sure your taken care of. car to. They go above and beyond, not only with the service but in how kindly they treat you and go out of their way to make sure your taken care of. And they take all the necessary precautions for Covid. Thank goodness for these guys. More
by BradCopeland
Other Employees Tagged: Amie Gasabyan, Manuel Cruz , Henry Burmayan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez
September 21, 2020
Excellent customer experience. I was extremely impressed with the professionalism and efficiency of PBMW. Brought my car in for it's scheduled maintenance and the process was seamless and most importantly c with the professionalism and efficiency of PBMW. Brought my car in for it's scheduled maintenance and the process was seamless and most importantly contactless (due to covid). A special shoutout to Marco in the service department! More
by Nik
September 11, 2020
I have been very pleased with the service department I I have been very pleased with the service department I have always come pacific BMW and will continue- and always recommend to my friends. Thank yo I have been very pleased with the service department I have always come pacific BMW and will continue- and always recommend to my friends. Thank you More
by TINAARZOUMANIAN
September 09, 2020
Great Service and sales experience! I purchased and serviced many BMW's from this dealership, I am very happy and I wont go any where else. All Service department employees are professional and friendl serviced many BMW's from this dealership, I am very happy and I wont go any where else. All Service department employees are professional and friendly. More
by carlogharibian
Other Employees Tagged: Sevak Adamyan, Amie Gasabyan, Manuel Cruz , Henry Burmayan, Robert Darebityan, Narek Petrosian, Gilbert Pogosyan, Daniel Ramirez, Vanessa Sandoval
September 09, 2020
Overall the process of minimizing the face to face contact is very good. Staff do pay attention to people who needs assistance even when it was very busy. Marco took care of me and communicated very q contact is very good. Staff do pay attention to people who needs assistance even when it was very busy. Marco took care of me and communicated very quick and accurate. More
by SPPALAD
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