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Marco Fernandez

Overview Reviews (45) Inventory (83)

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Marco Fernandez

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Marco Fernandez | Page 4

Apprentice Technician

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.7

45 Reviews

Overview Reviews (45) Inventory (83)

4.7

45 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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45 Reviews of Marco Fernandez

November 05, 2022

Dealership Rating

Employee Rating

Oakland Toyota produces the greatest quality of curtisy and service for over 50 years which is known as "American Authenticity". and service for over 50 years which is known as "American Authenticity". More

by CAMERONATHORNTON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Steve Barrix, Frank Nash, Sal Gaeta, Joseph Cassello, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi

Helpful 0

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Nov 06, 2022 -

Oak Lawn Toyota responded

Cameron, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

November 04, 2022

Dealership Rating

Employee Rating

Clean, the staff is not friendly . Very slow to complete paperwork, once work is completed. Very slow to complete paperwork, once work is completed. More

by JOYCEDEL

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Helpful 0

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Nov 06, 2022 -

Oak Lawn Toyota responded

Joy, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Vazquez, Service Manager

October 10, 2022

Dealership Rating

Employee Rating

The Services is always on time very friendly . The Location is very convinient Easy acess The Location is very convinient Easy acess More

by Andrzej

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Vickie Benson

Helpful 0

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Oct 11, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 08, 2022

Dealership Rating

Employee Rating

Bardzo miła i szybka obsługa. Usługa została wykonana szybciej niż mi powiedziano i bardzo dokładnie i czysto dziękuję. Usługa została wykonana szybciej niż mi powiedziano i bardzo dokładnie i czysto dziękuję. More

by bronekmiskowiec

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta

Helpful 0

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Oct 10, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

October 06, 2022

Dealership Rating

Employee Rating

I have always received Great service and very courteous staff from the porter in the beginning till the end with cashier. Toyota makes great cars and it is always nice to have confidence in the people work staff from the porter in the beginning till the end with cashier. Toyota makes great cars and it is always nice to have confidence in the people working on them. Oaklawn staff have always been great and I have been going there for almost 10 years. Unfortunately I can't read the name tags but I have never had an issue with anybody. Thanks to everyone for a great service. More

by momonsxr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta, Joseph Cassello, Vickie Benson, Ken Bickness, Jose Brito, Oscar Garibaldi, JJ Juarez, Rick Miller, Juan Hernandez

Helpful 0

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Oct 08, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 22, 2022

Dealership Rating

Employee Rating

Friendly staff and prompt. Nice lounge. I like that they give you update of car services and they also give you estimate. Nice lounge. I like that they give you update of car services and they also give you estimate. More

by Emen

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta

Helpful 0

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Aug 22, 2022 -

Oak Lawn Toyota responded

Emen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

August 17, 2022

Dealership Rating

Employee Rating

Great customer service and friendly. Great professionalism .Get your car service fast and done right. Great professionalism .Get your car service fast and done right. More

by Mark

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Oscar Garibaldi

Helpful 0

Report | Print

Aug 18, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Mark! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

August 17, 2022

Dealership Rating

Employee Rating

The service was excellent and fast, and the mechanics checked out my entire automobile. The cashier was pleasant also. checked out my entire automobile. The cashier was pleasant also. More

by Deborah Thompson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joseph Cassello, Vickie Benson, Oscar Garibaldi

Helpful 0

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Aug 18, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review, Deborah. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 15, 2022

Dealership Rating

Employee Rating

Friendly staff, quick service, very helpful, i like this dealership better than any of the others in IL dealership better than any of the others in IL More

by MONET205

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Frank Nash, Joseph Cassello, Vickie Benson, Jose Brito, JJ Juarez

Helpful 0

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Aug 16, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

August 12, 2022

Dealership Rating

Employee Rating

Always do a fantastic job, friendly and fair. They are very very accommodating as well They are very very accommodating as well More

by HOWLEY12

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Joseph Cassello

Helpful 0

Report | Print

Aug 12, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

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