Marcos Vargas | Page 7

I am not sure if I can find any words to describe this dealership and the people working there. All I can say is, GREAT is an understatement. They went above & beyond GREAT. We were upside down on our car dealership and the people working there. All I can say is, GREAT is an understatement. They went above & beyond GREAT. We were upside down on our car loan and owed more then the car was worth. Our old car had 113,000 miles on it and was nickel and diming us very month with car repairs. Cindy in service recommended we talk to one of their salesmen about trading the car in. That week we went in and talked to Lee Gettling we found a 2010 Dodge Caliber with 24,195 mile on it for $14,000. It was late and the dealership was closing. So we give them all our info and said they would have this all worked out and ready to go the next day. The next day at 11 am I got a phone call from the dealership, your all set just come in and sign and drive. So we went in that day and to your surprise they were able to get my car payments to fit my budget and even paid off the old loan. Then Marcos Vargas said, I have a big surprise for you, you now have 100,000 mile bumper to bumper Warranty and Maintenance packages with 8 free oil changes & tire rotations. You know longer have to worry about car repairs or Maintenance expenses for a very long time. We even left the dealership with a full tank of gas at no charge. Like I said, GREAT is an understatement. Special Thanks to: Marcos Vargas, Robert Hunt, Lee Gettling also Cindy in the service dept. I feel like I just won the lottery... More

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We visited several Dodge/Chrysler dealers in the central Florida area when it became time to replace our then 2005 Grand Caravan with a newer and lower mileage van. We settled on Posner Park because of the Florida area when it became time to replace our then 2005 Grand Caravan with a newer and lower mileage van. We settled on Posner Park because of the excellent and exemplary service from salesperson Tony Ortiz. Tony was not at all pushy, he communicated extremely well was friendly and gave us complete confidence that we were being treated with honesty and no tricks. Tony listened to what we were asking for and due to this showed us a range of vehicles to match exactly what we were asking for. Over the space of a few afternoons we looked at several different trim and year options, keeping Tony busy swapping vans between the 2 Posner Park dealerships. Due to his dilligent efforts he matched us up with just the perfect van and we came away very pleased with an excellent low mileage 2009 Town and Country 25th Anniversary Edition. We simply can not recommend Tony Ortiz highly enough ! (And certainly we will be asking for Tony when we are looking for a vehicle for our oldest son soon!) More

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I purchased a used 2005 Buick LaCross in July 2012. The I purchased a used 2005 Buick LaCross in July 2012. The first thing I was unhappy about I had explained to shay that I was going through Partners for I purchased a used 2005 Buick LaCross in July 2012. The first thing I was unhappy about I had explained to shay that I was going through Partners for financing. I just wanted the paperwork. They told me that they work with Partners. I did the paperwork with them. I then later went to Partners and found out that I could have paid less for the PMI insurance on this car. Second thing I was on the phone with a junk dealer who was offering 300.00 for my car that had died. Shay new this. I let the guy go on the phone go. They then came back offering $100.00 for my car. My son took it in for it's free oil change. He was told that the battery was about to die. He took it to AutoZone and it tested 100% charged. In the 6 months that I have owned this car that I paid $9000.00 for. I have had to have the drivers side tire fixed,replaced the drivers side headlight,now the keyless entry has stopped working. (don't know how much that will cost me). I have spoken with the used car manager and was told I bought a used car. This dealership does not care after the sale. No I won't be recommending them and will be writing a letter to Chrysler itself. More

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I recently bought a vehicle at Posner Park Chrysler Dodge Jeep Ram. First and foremost, I was impressed by the level of service by every employee I had contact with. Sales Associate Fred "Cowboy", the Sales Jeep Ram. First and foremost, I was impressed by the level of service by every employee I had contact with. Sales Associate Fred "Cowboy", the Sales Manager Mike Campbell and Marcos Vargos were professional and "went the extra mile" to make the best possible deal. I shopped around to many dealerships in the area over the last few months and by far this group of professional exceeding the term customer service. I would highly recommend this dealership if your are interested in buying a new or used vehicle. More

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was the best experience i have had buying a car. cowboy asked if need any help soon after arriving at lot i told him looking for now he check on me again after a little while and answered all the questions asked if need any help soon after arriving at lot i told him looking for now he check on me again after a little while and answered all the questions i had. was very helpful through the whole process. the service manager was not back and forth like at most dealerships and i told him my budget and he made it happened with out the usual how about this back and forth offers you usualy get. will surely return when i am looking for my next car. More

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I have purchased a few vehicles over my 60 years, and I can truthfuly state I had a wonderful buying experience. From the first contact with the sales representive, Ron Edmmonds, to the sales manager, Mik can truthfuly state I had a wonderful buying experience. From the first contact with the sales representive, Ron Edmmonds, to the sales manager, Mike Campbell, even the General Manager, Tony Reeves, took of his time to talk just pain talk. I was never pressured in anyway, I was treated with the upmost respect, extreme patience, and a feeling of my opinion matter, and that I was treated fairly. In fact I was so pleased I purchased a second vehicle 2 weeks later. I would not hesitate to recommend this dealership and this group to anyone. More

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Ron was very helpful and patient and explained everything so well. All the other employees we dealt with were very friendly and courteous. We recommend this dealer to anyone looking for a Dodge, Chrysler or so well. All the other employees we dealt with were very friendly and courteous. We recommend this dealer to anyone looking for a Dodge, Chrysler or Jeep. More

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Helped me find the right car for me. Explained my options. Went above and beyond to give me a good experience. Friendly and courteous, patient and helpful. options. Went above and beyond to give me a good experience. Friendly and courteous, patient and helpful. More

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I have to say that the customer service here went above and beyond. My fiancé came with me and even he was impressed with the service. We will both be coming here for any of our car needs in the future. and beyond. My fiancé came with me and even he was impressed with the service. We will both be coming here for any of our car needs in the future. The manager Jay did everything he could to find me the best loan possible for my situation even Shea the car salesman was great he listened to me and found me a great car in my budget. No dealership can compete with Posners excellent customer service. More

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This is the third vehicle we have purchase from this company and We were very pleased with this dealership and salesman, Lee Gettling. We were not high pressured as I requested and were given the price company and We were very pleased with this dealership and salesman, Lee Gettling. We were not high pressured as I requested and were given the price of the automobile. They worked very hard for us to get the most for our trade in and all the rebates they could find. Marcos Vargas, Business Manager was extremely nice and help us get the payment we wanted. This was one of the best experiences we had purchasing a new vehicle and we bought several in our lifetime. I highly recommend this dealership and the people who work there. Ron & Rotha More

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