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Marcous Morton
Marcous Morton at Central Florida Chrysler Jeep Dodge Ram

Marcous Morton | Page 2

Service Advisor

Central Florida Chrysler Jeep Dodge Ram

8675 Commodity Circle
Orlando, FL 32819

Contact Me
4.5
752 Reviews

I'm from Fredericksburg Va. and transplanted to Florida in 2013. I am a big football fan and also into many things Sci-Fi. I love making people feel comfortable and help them understand what is going on with their vehicle.

Dealership Experience

5 yrs, 6 mos

Industry Experience

29 yrs, 11 mos

Specialties & Trainings

ASE Ceritified tech and advisor

4.5

752 Reviews

Write a Review

752 Reviews of Marcous Morton

February 25, 2026

Dealership Rating
Employee Rating

Marcus needs training on how to communicate with Jeep clients. Plus he need to tell client the truth and stop lying un-necessarily. More

by fmnarcisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 01, 2026

Central Florida Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 01, 2026

Central Florida Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 22, 2026

Dealership Rating
Employee Rating

The service was good except you didn’t have the part that I needed to repair my Jeep. I had to go to another repair shop for the part. More

by wilson262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Wilson, thank you for the kind words for our service department! We look forward to sharing your compliments with Marcous and our team. Please don't hesitate to let us know if we can be of further assistance.

February 13, 2026

Dealership Rating
Employee Rating

Great Service every time I take my car in for maintenance. Staff is always friendly and helpful. More

by amarillisflower74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adil Belbachir, Angel Serrano, Chris Caracciolo, Fernando Nunez, Chris Mazzeo

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Feb 14, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. It’s wonderful to hear every maintenance appointment for your Jeep Compass goes smoothly with our team. Angel will be pleased to know you find our staff friendly and helpful.

February 13, 2026

Dealership Rating
Employee Rating

This is the only dealership that I trust to service my Grand Cherokee SRT. They always do great work. More

by stevemcconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2026

Central Florida Chrysler Jeep Dodge Ram responded

We appreciate you trusting us with your Grand Cherokee SRT service. It’s great to hear Marcous and our team consistently deliver high-quality work. We look forward to caring for your Jeep again.

February 08, 2026

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Employee Rating

Had the vehicle for over a week, a Blindspot indicator problem was never fixed after being told that it was. It reoccurred the very first time I use the turn signal again. More

by donovan.daly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 12, 2026

Central Florida Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Feb 12, 2026

Central Florida Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 07, 2026

Dealership Rating
Employee Rating

Excellent Now rental loaner on property fixes only issue have had in the past during service More

by docjab5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Savas, Bob Parr , Justin in service 5 star also

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Feb 07, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for your excellent rating. We’re happy the on site rental loaner helped resolve the issue with your Dodge and made your service visit more convenient.

February 06, 2026

Dealership Rating
Employee Rating

Jeannie and Marcous are great. My frustration with service is that I have, once again, had to take my car back to actually get it repaired. I feel like they rely on the device th More

by mphunter28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeannie Seville - 5 star

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Feb 08, 2026

Central Florida Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcus and Jeannie met your expectations. We do understand your frustration and continue to work fervently to find a resolution to your problem. Thank you for choosing Central Florida Chrysler Jeep Dodge Ram. We look forward to having you as a valued customer for many years to come!

February 02, 2026

Dealership Rating
Employee Rating

Love this place always explain everything to u and they have great customers, very comfortable waiting area. More

by tomekacarter31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gio Merced, Shawn Mock, Bob Parr, Rodney Inesta, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara, Chris Mazzeo

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Feb 03, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for bringing your Dodge Charger in for service. We’re pleased our team could explain every detail clearly and that you found the waiting area inviting. Having customers like you makes our day, and we look forward to seeing you again.

January 28, 2026

Dealership Rating
Employee Rating

I had an amazing experience with this dealership. Jaylen was very helpful and knowledge through this experience. More

by Sabrena M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henson Montas, Jevon Baldwin , Jaylen Pritchett

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Jan 28, 2026

Central Florida Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Central Florida Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come!

January 25, 2026

Dealership Rating
Employee Rating

This service department was quick and easy! Everyone is nice and explains what’s wrong with your car well. More

by lindseyheard19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hutchins

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Jan 25, 2026

Central Florida Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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