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Marcous Morton

Overview Reviews (759) Inventory (469)

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Marcous Morton

Marcous Morton | Page 2

Service Advisor

Central Florida Chrysler Jeep Dodge Ram

8675 Commodity Circle
Orlando, FL 32819

I'm from Fredericksburg Va. and transplanted to Florida in 2013. I am a big football fan and also into many things Sci-Fi. I love making people feel comfortable and help them understand what is going on with their vehicle.

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4.5

759 Reviews

Overview Reviews (759) Inventory (469)

Dealership Experience

5 yrs, 11 mos

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

ASE Ceritified tech and advisor

4.5

759 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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759 Reviews of Marcous Morton

March 27, 2026

Dealership Rating

Employee Rating

Warranty work performed car now working as it should. Originally parts did not arrive on day stated but once there work was performed in time stated. Originally parts did not arrive on day stated but once there work was performed in time stated. More

by SuburbanSimple

Verified Customer

Recommend Dealer

Yes

Mar 27, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for the five-star feedback. Marcous and our team are glad to hear your Jeep Grand Cherokee is running as it should. We appreciate your patience during the parts delay and look forward to assisting you again.

March 25, 2026

Dealership Rating

Employee Rating

Marcous in the service department provided outstanding professional communication and ensured my vehicle was handled with care. The entire experience was efficient, transparent, and top-tier from start to professional communication and ensured my vehicle was handled with care. The entire experience was efficient, transparent, and top-tier from start to finish. Highly recommend his expertise! More

by Mitch019

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Freire

Mar 25, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

It’s great to hear that Marcous communicated clearly and took such good care of your Ram 1500. Your praise for our efficient and transparent service means a lot. Thank you for recommending his expertise.

March 21, 2026

Dealership Rating

Employee Rating

I truly can’t say enough good things about Marcous at Central Florida Chrysler Jeep. During a really difficult time in my life, he was an absolute godsend. He didn’t just help me with my vehicle—he showe Central Florida Chrysler Jeep. During a really difficult time in my life, he was an absolute godsend. He didn’t just help me with my vehicle—he showed a level of kindness, patience, and compassion that went far beyond what anyone could expect. Marcous took the time to listen, made me feel supported, and treated me with genuine care and respect. That kind of human connection is rare, and it made all the difference for me. Because of him and the wonderful staff at Central Florida Chrysler Jeep, I won’t go anywhere else moving forward. I am incredibly grateful for the experience and will always appreciate the way I was treated. Thank you, Marcous, for being such a bright light during a tough moment. It truly meant more than you know. Sincerely, Francine More

by francine

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 21, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for sharing how Marcous went above and beyond with kindness and compassion during a difficult time. We’re thrilled to know his support made a real difference for you. Thank you for trusting us with your Jeep and we look forward to being here whenever you need us.

March 13, 2026

Dealership Rating

Employee Rating

AWESOME SERVICE VERY PROFFESIONAL FRIENDY SERVICE ADVISORS.....BEEN GOING THERE DOR YEARS ON ALL MY CARS ADVISORS.....BEEN GOING THERE DOR YEARS ON ALL MY CARS More

by MREVERONJR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Parr

Mar 18, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Mr. Everon, we are very happy to hear Bob, Marcous, and our team provided us with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2026

Dealership Rating

Employee Rating

Great staff. I always have a positive experience anytime I go for any services. No complaints. I always have a positive experience anytime I go for any services. No complaints. More

by amarillisflower74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adil Belbachir, Chris Caracciolo, Chris Mazzeo

Mar 02, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with our service team. We’re glad every visit for your Jeep leaves you satisfied. We look forward to welcoming you back for your next appointment.

March 02, 2026

Dealership Rating

Employee Rating

Service and Service Advisor were wonderful. My only issue is with Ram and Android Auto only being half screen. My only issue is with Ram and Android Auto only being half screen. More

by djmoore12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 02, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for acknowledging Marcous and our service team’s efforts. We understand your concern about the Android Auto screen layout on your Ram and will share this feedback with our technicians. Please let us know if you’d like us to review it further.

March 01, 2026

Dealership Rating

Employee Rating

This is a great Dealership to work with. They are fairly priced and do excellent service. They are fairly priced and do excellent service. More

by jrrafter93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gio Merced, Shawn Mock, Andy Savas, Rodney Inesta, Craig Smith, Chris Caracciolo, Greg Hutchins, Eli Lara, Chris Mazzeo

Mar 01, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

We appreciate you highlighting our fair pricing and the excellent service on your Dodge Journey. Our team takes pride in delivering a smooth and reliable experience. We look forward to working with you again.

February 25, 2026

Dealership Rating

Employee Rating

Marcus needs training on how to communicate with Jeep clients. Plus he need to tell client the truth and stop lying un-necessarily. clients. Plus he need to tell client the truth and stop lying un-necessarily. More

by fmnarcisse

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Mar 01, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 22, 2026

Dealership Rating

Employee Rating

The service was good except you didn’t have the part that I needed to repair my Jeep. I had to go to another repair shop for the part. I needed to repair my Jeep. I had to go to another repair shop for the part. More

by wilson262

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 23, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Wilson, thank you for the kind words for our service department! We look forward to sharing your compliments with Marcous and our team. Please don't hesitate to let us know if we can be of further assistance.

February 13, 2026

Dealership Rating

Employee Rating

Great Service every time I take my car in for maintenance. Staff is always friendly and helpful. maintenance. Staff is always friendly and helpful. More

by amarillisflower74

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adil Belbachir, Angel Serrano, Chris Caracciolo, Fernando Nunez, Chris Mazzeo

Feb 14, 2026 -

Central Florida Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. It’s wonderful to hear every maintenance appointment for your Jeep Compass goes smoothly with our team. Angel will be pleased to know you find our staff friendly and helpful.

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