Marcus Carnes
Marcus Carnes at City Volkswagen of Evanston
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Marcus Carnes

Sales Manager

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
108 Reviews
5.0

108 Reviews

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108 Reviews of Marcus Carnes

April 30, 2025

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Employee Rating

I had the pleasure of purchasing a 2024 BMW M2 from City Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from Sou More

by Johneger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

April 18, 2025

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Just had a great car buying experience! Huge thanks to my sales associate for making the process smooth, stress-free, and efficient. Truly appreciated the professionalism and guidance every More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah, Alex Paszkowski

Apr 18, 2025

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

March 31, 2025

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Travelled from far to get a car but it was well worth it. Everything was as promised. Very happy with full experience More

by Katie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

Mar 31, 2025

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

March 20, 2025

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We had a FABULOUS experience with City VW of Evanston. We worked with Marcus Carnes and Alex Paszkowski and they were both very knowledgeable, super responsive and very flexible when it came to our unique More

by jmelvin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Paszkowski

Mar 21, 2025

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

March 03, 2025

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Employee Rating

I had a great experience working with Brendan Cowhey. From the moment I walked in, he made everything so easy and stress-free. Brendan really took the time to understand what I was looking for and guided More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Cowhey, Manny Reyes

Mar 04, 2025

City Volkswagen of Evanston responded

Thank you so much, Miguel, for your kind words for Brendan and for taking the time to leave us this wonderful feedback! Sam Lotta General Manager slotta@cityautogroup.com

February 06, 2025

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Brendan C. made my car purchase easier than any other, in my 50-odd years of car buying. He was extremely personable, and helpful throughout my time there. So More

by elntyson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Cowhey , Alex Paszkowski

Feb 06, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brendan and our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

January 15, 2025

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Employee Rating

Was there at 9 Am. Soon as I walked in the door friendly greeting, and shake and write down the business very knowledgeable about the automobiles they’re selling answer More

by CCman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Edmonson, Manny Reyes

Jan 15, 2025

City Volkswagen of Evanston responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

Jan 15, 2025

CCman responded

Ur. Welcome I love my new ride.

January 13, 2025

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Employee Rating

They have an extremely easy going sales team that was fun and pleasant to work with More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

Jan 14, 2025

City Volkswagen of Evanston responded

John, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

December 31, 2024

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Employee Rating

Worked out a deal on a new car with Marcus over the phone and went in and closed with Mario. Everything we discussed was the same when I came in to sign More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

Jan 02, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to write this review, Mike. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

November 30, 2024

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Employee Rating

Mario was very attentive and he followed up with me when I asked him to and we were able to make an amazing deal on a brand new Volkswagen More

by Juli
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

Dec 01, 2024

City Volkswagen of Evanston responded

Hi Juli: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

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