Marcus Dominguez | Page 2
Service Advisor
Jaguar Land Rover West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
2 yrs, 1 mo
Industry Experience
21 yrs
Languages Spoken
English
Spanish
108 Reviews
Write a Review108 Reviews of Marcus Dominguez
May 28, 2026
The dealership is nice and the staff was helpful. Marcus made sure I received a phonecall back regarding the trade in value for my vehicle. Marcus made sure I received a phonecall back regarding the trade in value for my vehicle. More
Other Employees Tagged: Tom Matthews
April 25, 2026
Very good customer service. All my needs were fulfilled. I noticed the difference after the service. Five stars dealership. All my needs were fulfilled. I noticed the difference after the service. Five stars dealership. More
Other Employees Tagged: Tom Matthews
March 29, 2026
Awesome team, Tara was great, Tom and Maurice were also very, very good. Had an enjoyable experience. very, very good. Had an enjoyable experience. More
Other Employees Tagged: Mike Arata, Tom Matthews, Tara Kitzinger
February 17, 2026
I felt seen and this made me feel that my time was valued. No one walked by me without asking if I was being helped. valued. No one walked by me without asking if I was being helped. More
Other Employees Tagged: Donald Bonsu, Mike Arata, Tara Kitzinger
February 11, 2026
Great communication. Great service. Comfortable lobby with Wi-Fi. I was informed the entire time with the process of the repair. I was also alerted as to the cost ahead o Great service. Comfortable lobby with Wi-Fi. I was informed the entire time with the process of the repair. I was also alerted as to the cost ahead of time so that I did not have sticker shock. The service was excellent, and Marcus is one of the main reasons that I continue to use your dealership. I do wish the cost was less. More
February 05, 2026
I had an excellent experience at this dealership from start to finish. Marcus, my service advisor was friendly, knowledgeable, and genuinely focused on helping me find the right solution to my car's need start to finish. Marcus, my service advisor was friendly, knowledgeable, and genuinely focused on helping me find the right solution to my car's needs. He took the time to answer all my questions clearly and never made me feel pressured. The process was smooth, transparent, and much easier than I expected. I truly appreciated the professionalism and respect shown throughout the entire experience. More
February 02, 2026
The entire service was very good, exceptional; but so far they have NOT solved the problem with my vehicle. I replaced a tire with a new one, and the screen still shows that there is low air pressure in that they have NOT solved the problem with my vehicle. I replaced a tire with a new one, and the screen still shows that there is low air pressure in that tire and the others. I am still waiting for them to call me so we can resolve the problem I have. More

