Marek Okreglak | Page 3

Very professional and excellent customer service . When I arrived I didn’t have to wait. When I arrived I didn’t have to wait. More

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Bought a vehicle from them in March, went home at night. The next day driving to and from work I was feeling carsick driving. I immediately went in to get it checked. Talked to everyone up to the GM. The R The next day driving to and from work I was feeling carsick driving. I immediately went in to get it checked. Talked to everyone up to the GM. The RX350L has a tinted windshield that was making me sick after multiple trips the GM did try to put me in another one same windshield also same result. I tried getting into a smaller RX350 with Pinkerton glass. Even though it stressed it was a safety issue I was denied, they would not “unwind” the deal and I was left with no option by the dealer but to trade in a brand new car. I submitted a complaint through the BBB per the contract and they presented either unresearched or untruthful information to the BBB. I’m currently looking at other legal means to address my issue as they didn’t even abide by the one we signed when I bought the car. More

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This is the first time we purchase Lexus I like the dealership it’s nice clean and friendly and the sales person was very kind and helpful explain me all I need to know dealership it’s nice clean and friendly and the sales person was very kind and helpful explain me all I need to know More

by ewwasik Verified Customer Verified Customer

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We are very satisfied with the dealership and Salsman’s to give us all those information and detail about the car we bought to give us all those information and detail about the car we bought More

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I had to visit this dealership twice to meet the perfect salesman and sales manager. The first time I came out, the first salesman started out good, once I started asking follow up questions he stopped resp salesman and sales manager. The first time I came out, the first salesman started out good, once I started asking follow up questions he stopped responding all together. One I went back the following day I met the most pleasant salesman (Marek) and the best sales manager ever(Junior). They were both great and helpful. I purchased the truck on day two. Once I went to the finance manager (Ziad), he was absolutely terrible. He was very condescending. He attempted to bully me into his financing even after I told him multiple times that I had my own. I also emailed him the next morning to assure him that I would be bringing in the check from my finance company and again his response was terrible and condescending. I felt bullied and I felt as if he was attempting to force his own agenda on me. This isn’t the way anyone should be treated and if it hadn’t been for the great salesman and great sales manager I wouldn’t have purchased the truck of my dreams and would have given my review the absolute least amount of stars possible. I definitely would have spread the news about this dealership and it’s treatment to customers. For the amount of time and effort a person is spending to make sure they are making a great purchase, it should be reciprocated with great service. A person should leave feeling good about their purchase not bullied or pressured in anyway. I’m very grateful for Junior and Marek for their part in making my purchase experience ok. More

by MZCRAIG4 Verified Customer Verified Customer

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Buying a car was quick and easy very friendly staff. Everyone was friendly and would ask if you were helped even if someone already did. Was offered water or coffee every so often which was nice that th Everyone was friendly and would ask if you were helped even if someone already did. Was offered water or coffee every so often which was nice that they think of their customers like that! More

by wmarzec123 Verified Customer Verified Customer

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Great atmosphere quick service honest right away thru text witch helped make the decision to drive the distance text witch helped make the decision to drive the distance More

by ROBINS.M.CHRISTOPHER Verified Customer Verified Customer

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I was very happy with service the salesperson was so nice Mr.Marek Okreglak and Mr.Mike Bannos finance :) Thank you so much Mr.Marek Okreglak and Mr.Mike Bannos finance :) Thank you so much More

by STASIABILEK Verified Customer Verified Customer

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A wonderful dealership, all went smooth and convenient. I highly recommend Lexus Of Orland to all of Lexus lovers who live in Chicagoland. I highly recommend Lexus Of Orland to all of Lexus lovers who live in Chicagoland. More

by iwonaomarski Verified Customer Verified Customer

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I would like to say that this has been the best car buying experience I have ever had Orland park is professional and personal I felt comfortable with everything decision thanks to my sales person Ma buying experience I have ever had Orland park is professional and personal I felt comfortable with everything decision thanks to my sales person Maverick he has been the best not only with me but with my other family I give him the highest praise for his detail and professionalism! More

by jan13955 Verified Customer Verified Customer

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