Margaret Garland | Page 28

Margaret was a plesure to do business with... I would highly reccommend her and Newton Nissan of Galltin to anyone!!! Great customer service, very friendly staff, all in all a great buying experience... highly reccommend her and Newton Nissan of Galltin to anyone!!! Great customer service, very friendly staff, all in all a great buying experience... More

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Wow, what am amazing car buying experience. I have to admit I had the whole image in my head of what "car salesman" are like and what a difference it was with Margaret. Not just because she is a woman b admit I had the whole image in my head of what "car salesman" are like and what a difference it was with Margaret. Not just because she is a woman but she was kind, compassion, accomidating. I was so comfortable with her and the whole experience at Newton Nissan that I took a chance and bought a car from them in TN when I live in Florida! I flew up to get my new AMAZING 2009 Nissan Murano and its just as beautiful and spotless as they said it is. Thank you and also thanks to Bill, everyone was an absolute pleasure to work with. A VERY satisifed customer, Samantha Taylor. More

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I spent nearly three months searching for a replacement vehicle. In that time I had limited my choice to only two different suv's, but I wanted to find my new purchase at Newton's of Gallatin because of th vehicle. In that time I had limited my choice to only two different suv's, but I wanted to find my new purchase at Newton's of Gallatin because of the difference I received while shopping there. Margaret was my primary contact, and she assisted without being pushy, and listened to my needs and desires contacting me when their inventory offered something I may be interested in. I admit I visited 5 or 6 other dealers in seeking a vehicle, and can say that how i was greeted and treated at Newton made the difference as to where I bought. Wiley assisted the day I actually made my purchase, as Margaret was off, and his knowledge and experience made my actual purchase date a smooth and comfortable one. I will recommend this dealer to my friends and family. Mark Friedman More

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We bought a used car for our college bound son in March, and then a new car for my wife in June. Great to deal with Donnie, Margaret, and Rob in finance. This is not your typical "used car" or "new car" d and then a new car for my wife in June. Great to deal with Donnie, Margaret, and Rob in finance. This is not your typical "used car" or "new car" dealership. We went back for the new car because of the experiece and service with my son's used car. Buying the new car was as smooth as you could want it to be. Very happy, and would certainly recommend Newton Nissan to everyone. Thanks. More

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Margaret was WONDERFUL! The reason we had to buy a car Margaret was WONDERFUL! The reason we had to buy a car is because Rhonda was hit by another driver and her car was totalled. Throughout the buying Margaret was WONDERFUL! The reason we had to buy a car is because Rhonda was hit by another driver and her car was totalled. Throughout the buying process Margaret never failed to ask her how she was feeling, whether she was still gun-shy about cars and driving, whether or not she felt ready to make a purchase decision or whether she needed a little more time to get over the wreck. Her personal concern was unexpected and very much appreciated! We also visited other car dealerships to test drive a variety of vehicles. Of the sales people we worked with, Margaret was by far the best! She was knowledgable about each car, was not at all pushy, allowed us to drive any vehicle we were interested in. She followed up consistently with quick phone calls, emails and a nice letter (something no other sales person at any of the other dealerships we dealt with ever did), but at no time did we ever feel as if she was trying to rush us or push us into a buying decision. We can't begin to tell you how impressed we were/are with her. Over the couple of weeks it took us to make our decision to buy a Nissan we can honestly tell you that Margaret became a friend, and that's simply something you never expect to happen when you're looking to buy a new car. More

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Oh My Gosh! This was the best car purchase experience! I drove to Gallatin on a whim from Columbia Tennessee to look at the Nissian Cube and never dreamed I be driving the perfect Ginger colored Cube home I drove to Gallatin on a whim from Columbia Tennessee to look at the Nissian Cube and never dreamed I be driving the perfect Ginger colored Cube home! Margaret led me thru the trade in and buying process. EVERYONE was wonderful and professional AND they made me a great deal! Well worth the drive. I'm even going to get serviced in Newtons Service Center at the Dealership. Great people, great cars, great deal! More

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Best experience purchasing a car ever!! Everyone is so efficient and easy to work with! It honestly was the easiest experience, I will definitely recommend this dealership to friends and family. You can t efficient and easy to work with! It honestly was the easiest experience, I will definitely recommend this dealership to friends and family. You can tell customer service and product value are of utmost importance! More

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Working with Margaret Garland was one of the most pleasant experiences I have had while purchasing a vehicle, and I have purchased many. She took the time even staying after the dealership closed to pleasant experiences I have had while purchasing a vehicle, and I have purchased many. She took the time even staying after the dealership closed to ensure I was provided with all information and choices available to me. She went out of her way to work with me, and for me, making sure all my questions were answered, my needs were met, and my transaction went as smooth as possible. I would "highly" recommend Margaret Garland to anyone in the market for a Nissan vehicle. More

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We bought a barely used Maxima with low miles from Margaret Garland a year ago--she was very helpful during and after the sale. We felt like we got a reasonable price and have been very happy with th Margaret Garland a year ago--she was very helpful during and after the sale. We felt like we got a reasonable price and have been very happy with the car. The dealership is so clean, and the service people so friendly. The only confusing thing were the many options with the extended warranty, and we probably should have put more thought into that before making that decision. Margaret followed up with us by e-mail a year after purchase, and when my husband decided to replace our 14 year old truck with 200,000 miles on it, he was surprised to see a used Dodge Dakota for a good price with low mileage at Newton Nissan. We called on Sunday, Jan. 30 to see if we could look at it, we were surprised to find it open. Of course we asked for Margaret, but she wasn't working that day. A friendly young man, Chad Waggoner, had the truck open when we got there. We were disappointed it smelled so smoky and the seats were dirty and stained. But although it was the first truck we had looked at and hadn't planned on making a purchase so soon, my husband said from what he had researched online, we were unlikely to get such a good price and low mileage, and it had the towing package we needed for pulling a boat. And we were given a great trade-in amount on the old truck. So we made the quick decision to buy it. We were told we could bring the truck back on a warm day to have it cleaned on the interior, but the first warm day was a Sunday, and I just steam-cleaned the seats myself, and it no longer smells or looks dirty. Here are a couple of issues I had with the recent sale. There was not an owners' manual or key to the truck bed hardcover, and Chad told us he would check with the former owners to see if they had them. By the next Friday, when I'd not heard from Chad, I called him. He promised he'd check with them and call me back that day. It is now 5 days later, and we've heard nothing. Also, I had mentioned to Margaret and also to Chad that my husband's title is Mr., not Dr. Not only did Chad not change that in the system, he sent an e-mail thanking Dr. David only (the vehicle is also being paid for with my income) for HIS purchase. Another poor service judgement was when I took a check into the finance office on Monday, and 3 guys were chatting in there. One young man jokingly asked if I knew some rich old woman who could adopt him. I just laughed because that sounds like something my husband and his friends would come up with, but it was a unprofessional remark made to someone he doesn't know well, and could really backfire if made to someone who would be offended. I was in travel sales for 21 years, and realize if people are not treated well after the sale, often they talk about their experience to other people, and are likely to never repeat business. Maybe these young men might learn from their mistakes to improve future business. More

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We have been throught the mud for the past 6 months with other dealers trying to better ourselves and get out of an upside down deal and improve our credit.We took a chance and drove 45 min to Gallatin on t other dealers trying to better ourselves and get out of an upside down deal and improve our credit.We took a chance and drove 45 min to Gallatin on the advice of a friend. The people at Newton Nissan went above and beyond to take care of us. They listened to our needs and did everything possible to get the best possible rate and make sure that we werent over budget. In a world thats been turned upside down by people who just want to make a profit over the persons interest, its refreshing that Newton still relies on values and integrity. They will get our business for the rest of our lives and I recommend this dealer for anyone who needs a great value with a dealer who will treat you for the person that you are.I will definately refer these folks to all my freinds and family. Great job Newton Nissan. David Murfreesboro Tn More

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