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Mari Whaley
Mari Whaley at Button CDJR

Mari Whaley | Page 6

Service Manager

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
112 Reviews
4.8

112 Reviews

Write a Review

112 Reviews of Mari Whaley

June 12, 2025

Dealership Rating
Employee Rating

Very helpful and friendly staff, I’ve been using your dealership for service and purchases since 2007 and have never had an issue! More

by kscarpenter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker , Mark Carroll, Alainey, Kevin all 5 star

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Jun 16, 2025

Button CDJR responded

Thank you so much for your continued loyalty and support since 2007! We're thrilled to hear that you've consistently had positive experiences with us. It means a lot to us, and we're always here to help whenever you need us!

June 11, 2025

Dealership Rating
Employee Rating

Mark was such a great help at getting me a vehicle that suited me. Overall great service! More

by howey_jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Carroll, Jada Critchlow, Chris Henn

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Jun 16, 2025

Button CDJR responded

Thank you for your kind feedback! We're happy to hear that Mark was able to help you find a vehicle that suits your needs and that you received great service overall. We appreciate your support!

June 11, 2025

Dealership Rating
Employee Rating

Great dealership! Rex and his team always put customer service a priority. Have been doing business with Button for years. More

by roustus1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jamie Hansen, Jada Critchlow, Chris Henn, Garritt Stryker, Kolton Sandefur , David Buckler, Linda Simpson

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Jun 16, 2025

Button CDJR responded

Thank you for your continued loyalty and kind words! We're proud that Rex and his team consistently prioritize customer service. We look forward to serving you for many more years to come!

June 11, 2025

Dealership Rating
Employee Rating

They always take care of my needs and I love the pick up and drop off they offer More

by mmann656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Linda Simpson

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Jun 16, 2025

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear that we consistently take care of your needs and that you appreciate our convenient pick-up and drop-off service. We’re here to make things as easy as possible for you!

June 08, 2025

Dealership Rating
Employee Rating

Shannon is OK. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do. More

by bevapugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Dillman, Jamie Hansen, Mark Carroll, Jada Critchlow, Trent Armstrong, Garritt Stryker, Kolton Sandefur , Dalton Clarke, Linda Simpson

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Jun 16, 2025

Button CDJR responded

We're sorry to hear about your negative review with us! Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information!

May 30, 2025

Dealership Rating
Employee Rating

Best ever and tyvm for doing this while I was at work. . jacob especially you go out of your way to help More

by Philmyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Linda Simpson

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Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 29, 2025

Dealership Rating
Employee Rating

They, try hard to please everyone, which can’t be humanly done! They are skilled! More

by freeeagle0004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Kolton Sandefur , David Buckler, Linda Simpson

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Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 23, 2025

Dealership Rating
Employee Rating

Seamless process and communication was great in and out service and. The service manager Mari was great! More

by VIOLETAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

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May 28, 2025

Button CDJR responded

Thank you for your fantastic feedback! We’re thrilled to hear the process was seamless and that Mari, our service manager, provided excellent support. We appreciate your kind words and look forward to serving you again!

May 21, 2025

Dealership Rating
Employee Rating

Very fast and and very nice, enjoyed the great customer service at this location. Will definitely recommend to anyone More

by dave.christman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Garritt Stryker, Kolton Sandefur , Linda Simpson

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May 21, 2025

Button CDJR responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the fast and friendly service. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon!

May 20, 2025

Dealership Rating
Employee Rating

Excellent very quick. . Very informative and very good Quality. Service kept us informed and did all we asked. Very Pleasant! More

by jonaanders26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jamie Hansen, Chris Henn, Kolton Sandefur , Miranda Armstrong, David Buckler, Rex Gingerich

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May 21, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provided quick, informative, and high-quality service while keeping you informed every step of the way. It’s great to know you had a pleasant experience with us!

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