Mari Whaley
Mari Whaley at Button CDJR

Mari Whaley | Page 7

Service Manager

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Mari Whaley

June 11, 2025

Dealership Rating
Employee Rating

Great dealership! Rex and his team always put customer service a priority. Have been doing business with Button for years. More

by roustus1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Jada Critchlow, Chris Henn, Garritt Stryker, Kolton Sandefur , David Buckler, Shannon Dillman, Linda Simpson

Jun 16, 2025

Button CDJR responded

Thank you for your continued loyalty and kind words! We're proud that Rex and his team consistently prioritize customer service. We look forward to serving you for many more years to come!

June 11, 2025

Dealership Rating
Employee Rating

They always take care of my needs and I love the pick up and drop off they offer More

by mmann656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Linda Simpson

Jun 16, 2025

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear that we consistently take care of your needs and that you appreciate our convenient pick-up and drop-off service. We’re here to make things as easy as possible for you!

June 08, 2025

Dealership Rating
Employee Rating

Shannon is OK. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do. More

by bevapugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Hansen, Mark Carroll, Jada Critchlow, Trent Armstrong, Garritt Stryker, Kolton Sandefur , Dalton Clarke, Shannon Dillman, Linda Simpson

Jun 16, 2025

Button CDJR responded

We're sorry to hear about your negative review with us! Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information!

May 30, 2025

Dealership Rating
Employee Rating

Best ever and tyvm for doing this while I was at work. . jacob especially you go out of your way to help More

by Philmyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Linda Simpson

Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 29, 2025

Dealership Rating
Employee Rating

They, try hard to please everyone, which can’t be humanly done! They are skilled! More

by freeeagle0004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Kolton Sandefur , David Buckler, Shannon Dillman, Linda Simpson

Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 23, 2025

Dealership Rating
Employee Rating

Seamless process and communication was great in and out service and. The service manager Mari was great! More

by VIOLETAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

May 28, 2025

Button CDJR responded

Thank you for your fantastic feedback! We’re thrilled to hear the process was seamless and that Mari, our service manager, provided excellent support. We appreciate your kind words and look forward to serving you again!

May 21, 2025

Dealership Rating
Employee Rating

Very fast and and very nice, enjoyed the great customer service at this location. Will definitely recommend to anyone More

by dave.christman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Linda Simpson

May 21, 2025

Button CDJR responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the fast and friendly service. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon!

May 20, 2025

Dealership Rating
Employee Rating

Excellent very quick. . Very informative and very good Quality. Service kept us informed and did all we asked. Very Pleasant! More

by jonaanders26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Chris Henn, Kolton Sandefur , Miranda Armstrong, David Buckler, Shannon Dillman, Rex Gingerich

May 21, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provided quick, informative, and high-quality service while keeping you informed every step of the way. It’s great to know you had a pleasant experience with us!

May 09, 2025

Dealership Rating
Employee Rating

Button Service was AWESOME. The advisors took great care of me, and got my issues resolved as promised. I had a very enjoyable experience. More

by whodey93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Greg Finley

May 12, 2025

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

May 03, 2025

Dealership Rating
Employee Rating

Great service and communications. I just went in for a supplemental/backup battery install. I was prepared to just drop off my jeep and pick it up after work, but they installed it More

by dchambers30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Button CDJR responded

Thank you for the fantastic review! We're so glad to hear that we could get your Jeep taken care of quickly and efficiently. It's great that the cost was even better than expected! We truly appreciate your continued trust in Button for both service and oil changes, and we look forward to providing you with great experiences in the future. Thank you again for your support!

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