Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 69

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
841 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

841 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

841 Reviews of Maria Castillo

October 17, 2023

Dealership Rating
Employee Rating

Fremont Toyota it’s great. I love Maria. Love Fremont Toyota. They are doing great jobs. More

by KANWANG85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

October 14, 2023

Dealership Rating
Employee Rating

Very nice service. Got in and out in a good time. Was updated well and was let known how my vehicles health was. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

October 13, 2023

Dealership Rating
Employee Rating

Maria is sweet, incredibly thoughtful, and refreshingly not condescending! Her friendly demeanor made my car maintenance experience a breeze. Maria's professionalism and dedication are top-notch, and I lef More

by ABIGAILATIENZA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Fremont Toyota responded

Wow! Thank you so much for all the kind remarks to our team at Fremont Toyota! We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again.

October 13, 2023

Dealership Rating
Employee Rating

Maria Castillo is the best person in all my experiences with services of my cars. I feel comfortable with her and I trust her with my car.I followed her from Sunnyvale to Fremont and that can tell how I re More

by VPWU21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

October 11, 2023

Dealership Rating
Employee Rating

Excellent attention, quality,Clarity , attention y my language, fast service and many options, thanks for coffe More

by NIETOCEDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

October 10, 2023

Dealership Rating
Employee Rating

Maria Castillo is an awesome customer service representative. She is the sole reason I continue to do business at Fremont Toyota! Thank you Maria. More

by thelaux5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

October 08, 2023

Dealership Rating
Employee Rating

Maria privies excellent customer service, demonstrates high level knowledge, and goes the extra mile to deliver outstanding customer support. More

by dmg8200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

October 06, 2023

Dealership Rating
Employee Rating

Maria really helped me out when I felt desperate . I was away from home and was stranded. Got a jump start and Maria made sure I got what I needed, even though it was close to closing time. Anoth More

by 411JMW
Workmanship
Service Time
Recommend Dealer
Yes
Oct 06, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

October 03, 2023

Dealership Rating
Employee Rating

Excellent service people are friendly knowledgeable they seem to have their scope of work well maintained More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

October 03, 2023

Dealership Rating
Employee Rating

Maria was very helpful and remembered from my previous visits and car issues in the past. More

by RITHUB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thanks for stopping in and we look forward to seeing you again next time!

...
69
...

Dealership Inventory (241 Vehicles)

new 2026 Toyota Prius Plug-In Hybrid car, priced at $36,894
2026 Toyota Prius Plug-In Hybrid
new
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
new 2026 Toyota Corolla car, priced at $27,353
2026 Toyota Corolla
new
Pearl exterior
Automatic
Front-wheel Drive
used 2025 Mitsubishi Outlander car, priced at $28,963
2025 Mitsubishi Outlander
used
Graphite Gray exterior
Automatic
All-wheel Drive
used 2023 Toyota Highlander car, priced at $37,461
2023 Toyota Highlander
used
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
used 2022 Toyota Corolla Cross car, priced at $29,981
2022 Toyota Corolla Cross
used
Celestite exterior
Automatic
All-wheel Drive
new 2026 Toyota Camry car, priced at $30,520
2026 Toyota Camry
new
Ocean exterior
Automatic
Front-wheel Drive