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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 70

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
841 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

841 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

841 Reviews of Maria Castillo

October 03, 2023

Dealership Rating
Employee Rating

Maria is very courteous and offers outstanding customer service. I was greeted with warmth and provided with a solid time estimate and great follow up. More

by ANTONIOSWANCY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2023

Fremont Toyota responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Fremont Toyota. We are always here if you need anything else!

October 03, 2023

Dealership Rating
Employee Rating

Exelente muy buen trato y servio toyota fremont el mejor maria castillo exelente persona te atiende rspido. More

by MCARANA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2023

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

October 03, 2023

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Employee Rating

Great customer service! First time I got Maria as a service advisor and would come back to her again! More

by MELANIEH.CHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2023

Fremont Toyota responded

Thank you for taking the time to leave such a kind review of your experience here at Fremont Toyota. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

October 01, 2023

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Maria provided excellent service. Really appreciate her honesty, it keeps me coming back to her. More

by ecalbonero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

October 01, 2023

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Employee Rating

Fremont Toyota SC is good and didn't face much issues. Maria is pretty good in explaining the required services and also following-up due to which I choose Maria as the Service Manager. More

by SRVRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

September 27, 2023

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Maria was amazing and took care off all my issues, she is such a joy to work with More

by darguello0
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Workmanship
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Recommend Dealer
Yes
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Sep 28, 2023

Fremont Toyota responded

Thank you for the five-star rating! Please let us know if we can help you with anything else. Thank you for choosing Fremont Toyota!

September 27, 2023

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Employee Rating

Maria did a great job helping out. She went above and beyond in making sure the car was serviced well and in fact removed a paint mark I had on my van that was caused because of a brok More

by YOGESH36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

September 23, 2023

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Incredible job! Thank you for your job, it is very perfection and very patience for helping me. More

by QINGLUOCHEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Naim Noori, Najib Razawi, Nadeem Ahmed, Micky Gastrock, Ramiro Orozco, Steve Sako, Pat O'Brien

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Sep 25, 2023

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

September 22, 2023

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Excellent it is the only place I will take my car they always do a great job More

by garnerk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers

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Sep 25, 2023

Fremont Toyota responded

Thank you, for taking the time to leave such a kind review of your experience here at Fremont Toyota. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

Sep 25, 2023

garnerk11 responded

Every one at this dealership is a true professional from scheduling an appointment to working with your service staff on troubleshooting repairs. And if I need a car for while my car is being repaired they always will accommodate my needs.And yours parts department is a joy to work with always knowledgeable and helpful,you have a great work force.

September 22, 2023

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Employee Rating

Maria is very professorial and nice person. Service department always does great job. I like to keep the relationship with Toyota Fremont. More

by sharonfengyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 22, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

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