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Maria Jimenez

Overview Reviews (60) Inventory (238)

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Maria Jimenez

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8

60 Reviews

Overview Reviews (60) Inventory (238)

Dealership Experience

1 yr, 1 mo

Industry Experience

5 yrs, 10 mos

Languages Spoken

English

Spanish

4.8

60 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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60 Reviews of Maria Jimenez

January 09, 2026

Dealership Rating

Employee Rating

Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Todd Forbis, Kevin Proo

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January 08, 2026

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Employee Rating

Service and service tech were great. Everything was done in a timely manner and got me in and out Everything was done in a timely manner and got me in and out More

by jmcook91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Todd Forbis, Kevin Proo

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November 28, 2025

Dealership Rating

Employee Rating

Great service, professional, efficient and courteous Advisor. Dealership very clean and organized and good coffee!. Advisor. Dealership very clean and organized and good coffee!. More

by sillygrandmaaz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 02, 2025 -

Germain Honda of Surprise responded

We lover hearing great things about our team. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

November 03, 2025

Dealership Rating

Employee Rating

Prompt, efficient and thorough. No high pressure with review of cars condition. Will definitely return No high pressure with review of cars condition. Will definitely return More

by lenmndr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 04, 2025 -

Germain Honda of Surprise responded

Thank you for sharing. Our team works hard to ensure an overall quality experience for our guests. Best Regards, Sassha Motz General Manager

October 31, 2025

Dealership Rating

Employee Rating

Excellent service, Robert was very friendly and helpful. I enjoy when I come for service I enjoy when I come for service More

by kathy.oberg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Todd Forbis, Kevin Proo

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Nov 04, 2025 -

Germain Honda of Surprise responded

Thanks you! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, Sassha Motz General Manager

October 22, 2025

Dealership Rating

Employee Rating

Maria was outstanding! She was very pleasant & patient in helping us get an update down loaded for our car. Maria made sure that we were satisfied before we left. She was very pleasant & patient in helping us get an update down loaded for our car. Maria made sure that we were satisfied before we left. More

by bobandjulief

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 23, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know your appointment was handled seamlessly by Maria and the Honda team. We hope you won't hesitate to reach out when we may be of service to you again. Best Regards, Sassha Motz General Manager

October 19, 2025

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Employee Rating

Awesome customer service! Was in and out fast! On my first purchase and second purchase! Was in and out fast! On my first purchase and second purchase! More

by josues2000

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, George Bell, Ty Crews, Montana Boone , Robert Pitman

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Oct 20, 2025 -

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

October 13, 2025

Dealership Rating

Employee Rating

Very helpful and informative. It was a great experience and I felt confident everything was done It was a great experience and I felt confident everything was done More

by Sandymahoney

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Todd Forbis, Kevin Proo

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Oct 14, 2025 -

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

October 09, 2025

Dealership Rating

Employee Rating

Great place to service your vehicle and customer service was exceptional, definitely will return for next service. was exceptional, definitely will return for next service. More

by agustin_lopez11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David McKee

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Oct 10, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on our team . We truly appreciate hearing from people who have been helped by our amazing staff. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

October 09, 2025

Dealership Rating

Employee Rating

Everything was perfect! Thanks for making the process so easy! Got me in and out Thanks for making the process so easy! Got me in and out More

by Redrobin9904

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Todd Forbis, Kevin Proo

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Oct 09, 2025 -

Germain Honda of Surprise responded

Our team is pleased to know your visit met our high 5-star standards for quality and efficiency. See you next time. Best Regards, Sassha Motz General Manager

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