Maria Jimenez
Maria Jimenez at Germain Honda of Surprise

Maria Jimenez

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
26 Reviews

Dealership Experience

6 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

26 Reviews

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26 Reviews of Maria Jimenez

June 09, 2025

Dealership Rating
Employee Rating

Kevin was great! He listened and helped me out. I greatly appreciate him. Thank you More

by o6u3ko66
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

Jun 10, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Kevin ensured your overall satisfaction. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating
Employee Rating

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2025

Germain Honda of Surprise responded

Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

June 04, 2025

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They 6 services I got seemed to go well. It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car More

by christina.lopez625
Service Price Transparency
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Recommend Dealer
Yes

May 26, 2025

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I took my car in for a recall repair. I was told that it would take 2 hours, but in fact it took less than an hour. Plus I really appreciated the car wash - thank you! More

by Lynkonstant
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

We are happy you enjoy a quality and efficient service experience with our team here at Germain. Best Regards, Sassha Motz General Manager

May 26, 2025

Dealership Rating
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Professional and work estimates accurate. Time estimate was on target. People are happy and professional More

by ggcrump67
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Your overall satisfaction means so much to us all. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 23, 2025

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Employee Rating

Pleasant experience. Maria was great. She arranged for us to be driven home while our car was worked on. More

by clayton.troxell
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Clayton! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time! Best Regards, Sassha Motz General Manager

May 22, 2025

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Everyone was very courteous, friendly and professional. Maria was amazing while helping me with my cars air-conditioning problems. More

by Srvolling1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

May 23, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. We are happy your found Maria so helpful with your vehicle concerns. Best Regards, Sassha Motz General Manager

May 09, 2025

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Employee Rating

Great and speedy service. Maria kept us apprised of the inspection, needed repairs, and when the vehicle was ready for pick up. We appreciated how friendly and knowledgeable s More

by alyssafarrell57
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 13, 2025

Germain Honda of Surprise responded

Thank you for letting us know your appointment was handled seamlessly by Maria and the Honda team. We hope you won't hesitate to reach out when we may be of service to you again. Best Regards, Sassha Motz General Manager

April 28, 2025

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Clean, friendly, efficient. Staff is always very informative and text alerts keep you informed. No place better! More

by waldronx2
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Recommend Dealer
Yes
Apr 29, 2025

Germain Honda of Surprise responded

We're happy to hear that you have had great experiences with us, and that your latest visit with Maria was another excellent one. We appreciate your business and look forward to working with you again! Best Regards, Sassha Motz General Manager

April 24, 2025

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Employee Rating

Customer service was good. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. More

by melodypahel
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your positive and informative service visit. Best Regards, Sassha Motz General Manager

1

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