Maria Jimenez
Maria Jimenez at Germain Honda of Surprise

Maria Jimenez

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
32 Reviews

Dealership Experience

7 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

32 Reviews

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32 Reviews of Maria Jimenez

July 02, 2025

Dealership Rating
Employee Rating

They don’t want to help there customers and go against them and also get you into a car they want you to be in . You get nothing you want ! More

by Dylan
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Todd Forbis

June 27, 2025

Dealership Rating
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I have never been disappointed with Germain Honda Surprise. Always timely with great followup. Very honest and competent. I feel trust is so important when I comes to car maintenance. Maria wen More

by waldronx2
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2025

Germain Honda of Surprise responded

Your continued business and trust in Maria and our team are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

June 27, 2025

Dealership Rating
Employee Rating

They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. More

by gary_m
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 27, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

June 23, 2025

Dealership Rating
Employee Rating

Great service! Efficient, very professional. Always a good experience, no waiting. Staff is always friendly More

by kscullen
Service Price Transparency
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Recommend Dealer
Yes
Jun 23, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback mean so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

June 20, 2025

Dealership Rating
Employee Rating

All repairs completed as promised. Same day completion in a timely manner, at agreed price which included providing loaner car during the service period. More

by karenpoturalski52
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Jun 23, 2025

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

June 16, 2025

Dealership Rating
Employee Rating

Thank you for for service and allowing me to bring my dog too. Maria was very helpful and explained everything well. More

by romans8-282020
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Here at Germain we are a dog friendly dealership and are happy your brought your furry friend with you. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating
Employee Rating

Kevin was great! He listened and helped me out. I greatly appreciate him. Thank you More

by o6u3ko66
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

Jun 10, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Kevin ensured your overall satisfaction. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating
Employee Rating

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Germain Honda of Surprise responded

Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

June 04, 2025

Dealership Rating
Employee Rating

They 6 services I got seemed to go well. It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car More

by christina.lopez625
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

I took my car in for a recall repair. I was told that it would take 2 hours, but in fact it took less than an hour. Plus I really appreciated the car wash - thank you! More

by Lynkonstant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

We are happy you enjoy a quality and efficient service experience with our team here at Germain. Best Regards, Sassha Motz General Manager

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