Maria Lizardi | Page 101

Great customer service! They stuck to my appointment time and kept me updated on status of my car! I really appreciate the video inspection I receive of the service provide They stuck to my appointment time and kept me updated on status of my car! I really appreciate the video inspection I receive of the service provided. My service rep is attentive and responsive to any questions I have. Great team of people! More

by CSMACK29 Verified Customer Verified Customer

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Work performed is high quality and timely. It may not be the least expensive option, but it’s worth it! It may not be the least expensive option, but it’s worth it! More

by Outnumbered Verified Customer Verified Customer

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This dealership does an awesome job taking care of me and taking care of my car Maria rocks!!! And is one of the best advisers I’ve ever had… taking care of my car Maria rocks!!! And is one of the best advisers I’ve ever had… More

by daberryauthor Verified Customer Verified Customer

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The employees of this dealership with whom I have worked with have been very kind and professional. with have been very kind and professional. More

by JCDEPPEN Verified Customer Verified Customer

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Excellent service! Maria went above and beyond, scheduling us asap and arranging us a vehicle, while servicing our vehicle! Thank you!😊 Maria went above and beyond, scheduling us asap and arranging us a vehicle, while servicing our vehicle! Thank you!😊 More

by LDSESTITO Verified Customer Verified Customer

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Excellent service providers, informative video inspection of vehicle and superb communication and customer service. Maria is awesome! of vehicle and superb communication and customer service. Maria is awesome! More

by JRGD Verified Customer Verified Customer

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During my visit, the service was quick, courteous and professional.The staff was friendly and helpful. I would recommend this dealership to all my family and friends.👍 professional.The staff was friendly and helpful. I would recommend this dealership to all my family and friends.👍 More

by LEEJMALLON Verified Customer Verified Customer

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Marked the parts up for my repair to twice what they should have cost. Tried to charge me double for labor for a grand total of $3,450 to replace a radiator. The service advisor Matthew Beair then got a should have cost. Tried to charge me double for labor for a grand total of $3,450 to replace a radiator. The service advisor Matthew Beair then got an attitude with me and told me I would be unable to find anything less expensive, lied to my face about the required procedure for replacement and then seemed shocked when I refused the bogus price. He acted as if I had never owned a car before and once again lied to me after I asked him where the tow hook they took out of my car was. They found it back in the shop after he repeatedly told me that it was in the car I already checked and I must have missed it. I called around and got quotes with the highest still being $600 less and the best price was sub-$1,700, all prices at other BMW dealerships. They have lost my business and my family’s business due to the blatant lies and severe lack of customer service. I have never been told that I don’t know what my own car is before. It’s obvious this person has much more going on beyond this. I feel bad for him. After all of this, I get my car back with grease stains smeared all over the beige leather on my door. I’ve cleaned it twice now and can still see the spots. More

by SKYE_MOON Verified Customer Verified Customer

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Just like every time we go, Maria Lizardi gave us the greatest service. Thank you! greatest service. Thank you! More

by soniabode Verified Customer Verified Customer

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Maria Lazardi is the best we’ve ever dealt with. She will keep us coming back to Sarasota BMW She will keep us coming back to Sarasota BMW More

by jameshwalker Verified Customer Verified Customer

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