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Maria Lizardi
2,001 Reviews
2,001 Reviews
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2001 Reviews of Maria Lizardi
June 10, 2020
My service advisor, Maria Lizardi, took excellent care of me. She was on top of everything and went above and beyond in making sure that my car was in perfect shape when I picked it up. She’s amazing and I h me. She was on top of everything and went above and beyond in making sure that my car was in perfect shape when I picked it up. She’s amazing and I highly recommend her. She’s simply the best. More
by danhoffe
Verified Customer
June 09, 2020
This was BY FAR the best experience I’ve had! Maria was extremely friendly, personable, and she was amazing with timely updates. She is the epitome of customer service. Thank you, Maria! extremely friendly, personable, and she was amazing with timely updates. She is the epitome of customer service. Thank you, Maria! More
by CARLOSANDJULIE6934
June 06, 2020
Quick, thorough, timely, sanitary. Organized, they videoed the repair. The only thing I would suggest is not making the customer sign because that increases risk. videoed the repair. The only thing I would suggest is not making the customer sign because that increases risk. More
by gatorarnp
June 05, 2020
I like my new car they could have claimed it a little better before they took delivery on it a tailpipe was completely black on it and they could have turn my SiriusXM on for $24,000 so you could have ga better before they took delivery on it a tailpipe was completely black on it and they could have turn my SiriusXM on for $24,000 so you could have gave me a year free on that but other than that I'm liking the car they could have waxed it like I asked him to that's it Susan was really great More
by TALOVE1950
Other Employees Tagged: Tammy Saylor , Jonathan Parker
June 04, 2020
Excellent and prompt service as usual. I needed tires and they price matched tire rack. It was done quickly and professionally. Highly recommended BMW of service. they price matched tire rack. It was done quickly and professionally. Highly recommended BMW of service. More
by INEEDJUSTICENOW
June 03, 2020
Shop supply charge >10% of invoice is outrageous. I believe they did this to offset a service coupon which is unacceptable. Taking advantage of customers is no way to conduct business. believe they did this to offset a service coupon which is unacceptable. Taking advantage of customers is no way to conduct business. More
by JCTCS
June 02, 2020
Very poor communication and follow up from BMW Sarasota. I’m not sure if the dealership has sold/changed hands recently, But their service level has definitely declined severely. I’ve had my BMW 5 series in I’m not sure if the dealership has sold/changed hands recently, But their service level has definitely declined severely. I’ve had my BMW 5 series in for a reoccurring service issue six times. The same issue is now back for the seventh time and I’m finally selling the vehicle so I don’t have to keep returning to this service department for an issue they can’t or won’t fix. A simple database and escalation protocol for a reoccurring service issue would easily remedy the problem that I experienced. More
by BMWnomore
Other Employees Tagged: Greg Jones
May 30, 2020
Maria was incredibly helpful, knowledgeable and patient in working with me. All personnel is incredibly professional and attentive! 5 stars! Would recommend to all family and friends! in working with me. All personnel is incredibly professional and attentive! 5 stars! Would recommend to all family and friends! More
by ALBIDART
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