2,001 Reviews
Write a Review2001 Reviews of Maria Lizardi
January 25, 2020
It is always great experience! The staffs are nice and kind. Very professionally! The representative lady Maria and gentleman Derek are the best! They’ve arranged loaner for me! kind. Very professionally! The representative lady Maria and gentleman Derek are the best! They’ve arranged loaner for me! More
Other Employees Tagged: Derek Thomas
January 25, 2020
Excellent customer service! Appreciate the texting and ride service. Minimum wait time. Excellent facilities with food beverage and tv. We were Napleton family in Rockford,il but they offer nothing comp ride service. Minimum wait time. Excellent facilities with food beverage and tv. We were Napleton family in Rockford,il but they offer nothing compared to your office. We will be upgrading g our fleet over. More
Other Employees Tagged: Richard - checked me in
January 24, 2020
Video by technician seals the deal Video of service by technician engenders great confidence and customer relations. I appreciated the compassion to do the right job for me the custome Video of service by technician engenders great confidence and customer relations. I appreciated the compassion to do the right job for me the customer. Communication of status by text, et al, was impressive. More
Other Employees Tagged: Technician Miguel
January 24, 2020
Maria came back from months of leave and still managed to jump back into providing excellent service to customers. I’ve seen people not function after just a weekend off. jump back into providing excellent service to customers. I’ve seen people not function after just a weekend off. More
January 24, 2020
Professional, organized and great communicators. Excellent customer service every time and at all levels. Highly recommended. Have a nice day! That's it...good bye. Excellent customer service every time and at all levels. Highly recommended. Have a nice day! That's it...good bye. More
Other Employees Tagged: Derek Thomas, Loraine Campbell
January 23, 2020
Maria has a fantastic (KPU=100%) customer service approach, well done. " She was great, kept me informed all along and finished as promise,Handled the whol has a fantastic (KPU=100%) customer service approach, well done. " She was great, kept me informed all along and finished as promise,Handled the whole process perfectly More
January 21, 2020
I brought my car in for an oil change. There was no oil leak. When I got it back it had two oil leaks. This happens EVERY time I bring it in. I do not think the dealer is trained in diesels leak. When I got it back it had two oil leaks. This happens EVERY time I bring it in. I do not think the dealer is trained in diesels More
Other Employees Tagged: Jennifer Folsom , Greg Jones, Austin Martin, Fernando Santori, Jorge in service 0
January 20, 2020
It was super easy and fast. I always experience great customer service whenever I come in. This is the first time I worked with Maria and she was fantastic. I especially enjoyed the video of the work b customer service whenever I come in. This is the first time I worked with Maria and she was fantastic. I especially enjoyed the video of the work being done on my car. A first class organization over there! More
January 19, 2020
Very professional; Good snacks too. Very busy which suggests that they have their act together, but also might add to your waiting time. They are willing to go above and beyond what’s re Very busy which suggests that they have their act together, but also might add to your waiting time. They are willing to go above and beyond what’s required. Comfortable waiting area with coffee, healthy snacks and fun snacks. Big showroom with several models to check out. WiFi works well. More

