Jennifer Folsom
Jennifer Folsom at BMW of Sarasota

Jennifer Folsom

Store Assistant

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.7
70 Reviews
4.7

70 Reviews

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70 Reviews of Jennifer Folsom

July 16, 2026

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Employee Rating

It seems like I bring my car in for something simple like a nail in the tire and all of a sudden it needs a ton of work More

by CONSTANTINO.PAMELA
Service Price Transparency
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Recommend Dealer
Yes

July 13, 2026

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Ultimate Experience on my M3 Delivery. That is why this Dealership is a M Dealership. More

by CHADALLARD
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Allard, Jason Marchant

June 21, 2026

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Derek Thomas has always been polite and efficient. My vehicle was completed quickly and repaired properly after. More

by jack5350
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Recommend Dealer
Yes
Jun 21, 2026

BMW of Sarasota responded

Thank you for the five star review. Derek’s polite and efficient service helped get your BMW repaired properly and back to you quickly. We look forward to assisting you again.

April 18, 2026

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As always Maria and team go above and beyond taking care of my car and I. More

by CONSTANTINO.PAMELA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

BMW of Sarasota responded

Thank you for your five star rating. We’re thrilled that Maria and our team continue to go above and beyond when servicing your BMW 330. We look forward to assisting you again in the future.

March 21, 2026

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Great communication during the service process. They were thorough and did a great job servicing our vehicle. More

by HondaOdyssey
Service Price Transparency
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Recommend Dealer
Yes
Mar 22, 2026

BMW of Sarasota responded

Thank you for recognizing our clear updates and thorough service during your BMW maintenance. Jennifer is glad we could meet your expectations and handle everything carefully. We look forward to assisting you with future service visits.

March 19, 2026

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Friendly team and fast and professional had a great experience and made it convenient as well More

by johannes2
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Goudreau

Mar 19, 2026

BMW of Sarasota responded

It’s wonderful the team provided quick, professional care for your BMW X5 and made the process convenient. We’re glad your experience was so smooth. We look forward to helping with any future needs.

February 24, 2026

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Great efficient service. Andrew friendly and very helpful. The BMW dealership of Sarasota is always there when we need them More

by pafflebach
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Recommend Dealer
Yes
Feb 24, 2026

BMW of Sarasota responded

Thank you for sharing your feedback. We’re delighted the prompt service on your BMW 320 met your expectations and that our team provided welcoming assistance. We appreciate your trust and look forward to helping you whenever you need support.

February 01, 2026

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Very friendly and more than helpful. Made it a pleasure to buy a car. Exc More

by a_Monschein
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Recommend Dealer
Yes

Other Employees Tagged: Hassan El Hakim

Feb 01, 2026

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 05, 2025

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I have had to change service advisors to find one that had good communication skills. I know anytime I go to the service center at BMW of Sarasota, I have to plan at least an hour out of my day just to dr More

by Sheri
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Cameron Goudreau , Greg Jones

Dec 09, 2025

BMW of Sarasota responded

Sheri, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 14, 2025

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Employee Rating

From the beginning of the process to signing and taking possession was an excellent enjoyment the sales associate Bobby was top I got to meet the General Manager Sales Manager and servqce manager all came More

by flyboygaryprifti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Valle , Bobby Sales, Pete GM ,Sales Manager , Service Mgr

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