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Maria Lizardi
2,015 Reviews
2,015 Reviews
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2015 Reviews of Maria Lizardi
November 13, 2018
Unscheduled evaluation of inoperative emergency doorlock. Without an appointment, I was given immediate attention to evaluate the emergency nonoperative door lock on the driver's side door. Immediate attenti Without an appointment, I was given immediate attention to evaluate the emergency nonoperative door lock on the driver's side door. Immediate attention was given to the issue and the cause was discovered. Unfortunately, a new lock mechanism was required to fix the problem. This was ordered from BMW specific for the VIN# of my car. I was informed that the part will take approximately 1 week to be produced, coded and be delivered to the dealer by BMW. I was assured that, upon receipt of the part, I will be notified to return for the replacement to be installed. I only intended to make an appointment and did not expect this issue to be evaluated, let alone, have the evaluation done while I waited. I never expected such courtesy and concerns for my problem. I look forward to returning for installation of the new lock mechanism to resolve this issue. I am a 1st time customer having just brought my BMW to Sarasota from NJ permanently. This care will certainly motivate me to a future dedicated customer. More
by DRSLTGHAS
Verified Customer
November 09, 2018
efficient, friend, My whole family member likes this dealership. We have four BMW cars. Everybody enjoy it. the dealer is also close to where we live. the staffs are ni My whole family member likes this dealership. We have four BMW cars. Everybody enjoy it. the dealer is also close to where we live. the staffs are nice. The young lady Maria Lizardi is very special and kind. She is one of the best in your dealer. More
by rjzhao2005
November 08, 2018
Maria: Top Of The Mark My first visit to the service center was shortly after my purchase. That was a disaster, however that has changed every visit now is all that you expe My first visit to the service center was shortly after my purchase. That was a disaster, however that has changed every visit now is all that you expect and more. All employees are very warm and courteous. My adviser Maria is yes, outstanding...............Thank you! Dan Rose More
by DANIELJROSE7
November 07, 2018
Excellent work and customer care. This was a first for us. Beautiful lounge, great people and the work was excellent. Maria explained the work that was done and the great condition of This was a first for us. Beautiful lounge, great people and the work was excellent. Maria explained the work that was done and the great condition of our car. More
by J.WICKUM
Other Employees Tagged: Johnny O and Josh from Hertz were great. Maria was super.
November 07, 2018
Annual Service Visit Service light comes on every year at this time cause its time for my annual oil change. Great time to get car checked out and found out I needed new f Service light comes on every year at this time cause its time for my annual oil change. Great time to get car checked out and found out I needed new front brakes and also had a few other things serviced including a service recall for PCV valve. Car drives like a brand new one only mine is a 2011 528I. See you next Year! More
by ROBERTRAE
November 06, 2018
Great people,great service In and out in a timely manor. They took us right on time , were finished when they said they would be. Very comfortable waiting lounge with huge tele In and out in a timely manor. They took us right on time , were finished when they said they would be. Very comfortable waiting lounge with huge television and plenty of snacks and beverages. More
by DORWAY66
November 06, 2018
Service done in estimated time frame Easy to get appointment that fit in my travel schedule, work completed in estimated timeframe, offer to drive me to mall or other destination while ca Easy to get appointment that fit in my travel schedule, work completed in estimated timeframe, offer to drive me to mall or other destination while car was being service delivered More
by MXD
November 05, 2018
Top Notch Customer Service I was there on a Sunday & service was prompt & really accommodated me!! Awesome experience & Fernando really helped by providing a loaner car so I cou I was there on a Sunday & service was prompt & really accommodated me!! Awesome experience & Fernando really helped by providing a loaner car so I could finish errands More
by AFOWL412
Other Employees Tagged: Fernando Santori
November 05, 2018
Exceptional Service I have owed over a dozen BMWs services by BMW dealers in 4 states. The personal, professional service provided by Ms.Valentina Lizardi was excellent I have owed over a dozen BMWs services by BMW dealers in 4 states. The personal, professional service provided by Ms.Valentina Lizardi was excellent More
by RONALDDRAKE
November 05, 2018
Great service The service department was well organized and welcoming. Maria was excellent and met all my expectations. I especially appreciated the technicians det The service department was well organized and welcoming. Maria was excellent and met all my expectations. I especially appreciated the technicians detecting a possible problem with the I-drive. More
by WILKINSDG
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