Maria Lizardi | Page 197

Very good the service was nice and very This dealer they are very helpful they treat you very nice and keep you posted on all the details about your car and also try to give you all the disc This dealer they are very helpful they treat you very nice and keep you posted on all the details about your car and also try to give you all the discount possible when you work there there's always someone ready to help More

by davegou Verified Customer Verified Customer

Report | Print

Replacement of defective emergency door lock. I couldn't ask for more courteous, expedient, professional, attention or service from my service advisor, Maria Lizardi, or the service technicians at I couldn't ask for more courteous, expedient, professional, attention or service from my service advisor, Maria Lizardi, or the service technicians at BMW of Sarasota. My expectations of my service experience were far surpassed by Maria and the entire staff. More

Report | Print

Very helpful , I know I can just drop it off and all taken care of. Thank you again for all the help and friendliness I always receive. , I know I can just drop it off and all taken care of. Thank you again for all the help and friendliness I always receive. More

by mircor0421 Verified Customer Verified Customer

Report | Print

Customer service. I want to said thank you for the amazing experience at bmw .. I’m a customer since 2001 and the service is always outstanding! I want to said a speci I want to said thank you for the amazing experience at bmw .. I’m a customer since 2001 and the service is always outstanding! I want to said a special thank you to Maria and Dereck ; my service advisories for always go above and beyond the call of service . More

by GIANCARLOYENGLE Verified Customer Verified Customer

Report | Print

Very friendly staff Had an airbag recall everything went very smooth. I was treated as well as if I were a paying customer. Amenities were great in the lovely new lounge. Had an airbag recall everything went very smooth. I was treated as well as if I were a paying customer. Amenities were great in the lovely new lounge. More

by IAN_R_DOHERTY Verified Customer Verified Customer

Report | Print

Every problem was handled properly , plus aunknown problem All work was completed in almost the time projected. Car wash was very well done as well. Maria did a good job for us......... I would certainly All work was completed in almost the time projected. Car wash was very well done as well. Maria did a good job for us......... I would certainly continue our relationship for service to my X5 More

by JIMBIEVER1 Verified Customer Verified Customer

Report | Print

Service = OK Sales = insulting According to this dealer our 2 year old 528i in excellent condition with less than 10,000 miles had depreciated 50% !! The service department tried t According to this dealer our 2 year old 528i in excellent condition with less than 10,000 miles had depreciated 50% !! The service department tried to sell hundreds of dollars of what should be warranty service. More

by ralongo46 Verified Customer Verified Customer

Report | Print

Recall I was pleased with the overall service for my car’s recall, however, I had the service department diagnosis why my check engine light was on. I paid I was pleased with the overall service for my car’s recall, however, I had the service department diagnosis why my check engine light was on. I paid $95 for them to tell me my gas cap was not tight enough. I was fine paying the $95, I was happy it wasn’t something more serious. I am so tired of companies adding an extra charge like “Shop Supplies”. For $11, I know this is a very small amount of money, but when I asked what “Shop Supplies” are no one could tell me exactly what it was. The sweet little cashier said maybe it was the floor covers they put in my car so my mats don’t get dirty when they work on my car. Really? I don’t think so. Some one standing there said maybe it was capping off the fluids in my car. Really? I didn’t ask them to do that. I paid $95 to find out my gas cap wasn’t on tight enough and then $11 for “Shop Supples”, I think “Shop Supplies” should be included in the $95 diagnosis. More

Report | Print

Wonderful They provide excellent service. Maria is always available to answer your questions and she is very professional. The location and hours of operatio They provide excellent service. Maria is always available to answer your questions and she is very professional. The location and hours of operation are very convenient. More

by AWI1010 Verified Customer Verified Customer

Report | Print

Efficient, friendly service Engine light warning was quickly diagnosed as nothing major and it was corrected. Also did software updates. Very friendly, efficient service from th Engine light warning was quickly diagnosed as nothing major and it was corrected. Also did software updates. Very friendly, efficient service from the beginning to the end. More

by DougJ Verified Customer Verified Customer

Report | Print